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Technical Support Specialist II: IT & Incident Resolution

Job in Houston, Harris County, Texas, 77246, USA
Listing for: Metropolitan Transit Authority of Harris County
Full Time position
Listed on 2026-03-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 63800 - 82000 USD Yearly USD 63800.00 82000.00 YEAR
Job Description & How to Apply Below
A public transportation authority in Houston is seeking an IT Customer Support specialist to assist customers with technical issues related to IT applications and products. The ideal candidate has at least two years of experience in technical support, a strong understanding of incident management systems, and excellent customer service skills. Responsibilities include troubleshooting issues, documenting interactions, and promoting safety procedures.

This position offers a salary range of $63,800 - $82,000 annually.
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