Remedy BMC Discovery Administrator; Locals

Remedy BMC Discovery Administrator (Locals)

AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.

Title:

Remedy BMC Discovery Administrator
Duration: 12+ month contract

Location:

Spring/Houston, TX

• Know technical details specific to BMC Discovery
• Own resolution of assigned problem tickets, conduct root cause analysis, and recommend / implement fixes
• Coordinate and implement application enhancements and patches
• Assist with resolving appliance operating system (OS) level support issues
• Identify processes using too much memory or CPU
• Resolve disk space problems (e.g. identify large files / directories)
• Install required device drivers which are not provided with the appliance
• Troubleshoot device driver conflicts
• Address any DNS or IP address issues (e.g. DNS lookups, possible conflicting IP addresses)
• Help with penetration testing within the OS
• Resolve any file system corruption (e.g. identify corrupted files, repair file system)
• Learn appliance OS configurations and customizations (i.e. configuration files and certain custom binaries)
• Maintain the configuration between the Scanners, Proxies, and Consolidators
• Monitor and troubleshoot discovery scan failures
• Address credential problems encountered during discovery scans
• Build patterns (e.g. match folder names, registry keys, system processes, etc.) through script development to find applications deployed in the environment
• Understand how applications are deployed within Exxon Mobil
• Assist with the development of standards to more easily discover applications (e.g. common search element for custom applications)
• Understand how Discovery data is used within the CMDB
• Work closely with ITSM and CMDB resources on changes related to CMDB which impact Discovery
• Follow proper problem management and change control procedures
• Ensure security and controls standards are met and followed

• Strong background of technical skills
• Quickly learn how applications are deployed at Exxon Mobil
• Communicate clearly
• Work effectively with a global team
• Coordinate multiple activities and tasks
• Position Specific
  
  Skills:
• 2+ years technical experience using / supporting infrastructure tools
• Unix / Linux administration experience via command line.
• 1+ years working with scripting languages (e.g. Power Shell, PERL, Python, VBScript, etc.)
• Demonstrated ability to troubleshoot issues, identify root cause, and recommend solutions
• Install / implement system patches / version upgrades
• Demonstrated ability to quickly learn / understand new technologies / applications
• Assist with support related project tasks for IT
• Skills considered an advantage (Nice-to-have):
• Prior layering related assignment (e.g. application packaging and deployment)
• 2+ years working with Enterprise Management tools (e.g. SMS (Systems Management Server), SCCM (System Center Configuration Manager), ECM (Enterpri)

If anyone might be interest, please share your resume at (Use the "Apply for this Job" box below). com or you can directly contact me at