Triage Analyst; DoD Secret Clearance
Listed on 2026-03-01
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IT/Tech
Cybersecurity, IT Support, Systems Analyst
Company Overview
Founded in 2007 in Huntsville, AL, Martin Fed provides the U.S. government with customer-focused, performance-based solutions using technology and an empowered workforce as an engine to drive its customers' missions. Our goal is to attract the best and brightest within their field.
We Invest In Our People Because They Are Our Greatest Asset. They Cultivate Our Purpose, Embody And Reflect Our Core Values, And Define Our Culture. Martin Fed's Core Values That Set Us Apart Are The Following
- Be Driven - We are fueled by the hunger to learn more and do more.
- Be Curious - We engage in continuous improvement - never accepting the status quo.
- Be Humble - We seek honest feedback to strengthen our relationships.
- Pursue Excellence - We strive to achieve extraordinary results and do not settle for mediocrity.
Strive for excellence and consider joining our growing team today!
Job OverviewMartin Fed has an opening for a Triage Analyst to join our team of talented and diverse individuals. The triage analyst will track, document, and report incidents from initial detection to final resolution in accordance with NASA standard operating procedures and established service level timelines, submit and track all service tickets submitted on behalf of NASA SOC internally and to external organizations and provide timely acknowledgment of SOC service requests, problem identification, root cause analysis, escalation, resolution, and closure for all SOC service requests in accordance with established Service Level Agreements (SLA).
EssentialFunctions
- Submit and track all service tickets submitted on behalf of NASA SOC internally and to external organization
- Monitor/log SOC Request/CNOC actions and response
- Assist in network investigations of significant incidents and reporting
- Submit and track all service tickets submitted on behalf of NASA SOC internally and to external organizations
- Provide timely acknowledgement of SOC service requests, problem identification, root cause analysis, escalation, resolution, and closure for all SOC service requests in accordance with SLAs and OLAs
- Escalate cyber incidents that require further in-depth analysis to SOC Incident Analysis
- Categorize and prioritize cyber events and other SOC service requests
- Document and track incidents (via NASA's authoritative incident management system) in accordance with the reporting procedure and archive historical SOC data
- Escalate cyber incidents that require further in-depth analysis to SOC Incident Analysis
- Provide situational awareness throughout NASA on cybersecurity-related issues impacting NASA enterprise in accordance with the NASA policies and procedures
- U.S. Citizen with a DoD Secret clearance
- Bachelor's Degree
- 2 years of directly related cybersecurity experience
- Strong understanding of cybersecurity fundamentals
- General Networking knowledge (TCP/IP, UDP, HTTPS, DNS and other core protocols)
- Demonstrated Cyber Defense Principles
- Possess excellent communication and interpersonal skills
- Familiarity in a command line environment in all operating systems
- Experience working in a 24x7 security operations center
- Desired
Certifications:
SEC+, CYSA+, GCIH
- Work must be performed on-site at NASA Johnson Space Center.
- Working on a computer for long periods of time.
- May involve long period of sitting at a desk.
- The work environment is fast-paced and sometimes involves extreme deadline pressures.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Martin Fed is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, religious creed, gender, sexual orientation, gender identity, gender expression, transgender, pregnancy, marital status, national origin, ancestry, citizenship status, age, disability, protected Veteran Status, genetics or any other characteristics protected…
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