Principal Business Systems Analyst - Pathology & Lab Tech Solutions

The Principal Business Systems Analyst supports the Pathology & Laboratory Technology Solutions (PALTS) team by applying advanced systems knowledge to deliver effective technology solutions for pathology and laboratory operations. The Principal Business Systems Analyst works closely with clinical, operational, and Information Services partners to ensure systems align with workflows, quality standards, and organizational goals.

The Principal Business Systems Analyst will engage in project planning, solution design, issue resolution, and process improvement initiatives that influence multiple clinical and technical teams. The Principal Business Systems Analyst serves as a subject matter expert and advisor for system enhancements, workflow alignment, and application support needs across PALTS platforms.

The ideal candidate brings specialized experience with laboratory or clinical systems, advanced skills in workflow analysis and documentation, and strong project leadership capabilities. Preferred expertise includes healthcare technology, pathology or laboratory information systems, and experience creating training materials, coordinating multidisciplinary teams, and supporting complex system implementations.

Minimum $123,000 – Midpoint $154,000 – Maximum $185,000
Work location:
Remote only in Texas.

In this role, you support mission‑critical technologies that directly impact patient care through accurate laboratory workflows and reliable clinical information systems. The position offers opportunities for professional growth, project leadership, and meaningful collaboration across clinical and technical teams—all while maintaining a balanced remote schedule.

• Employer‑paid medical coverage starting day one for employees working 30+ hours/week, plus optional group dental, vision, life, AD&D, and disability insurance.
• Accruals for PTO and Extended Illness Bank, plus paid holidays, wellness, childcare, and other leave options.
• Tuition Assistance Program after six months of service and access to extensive wellness, fitness, and employee resource groups.
• Defined‑benefit pension through the Teachers Retirement System, voluntary retirement plans, and employer‑paid life and reduced salary protection programs.

• Develop and maintain understanding of customer workflows and business needs.
• Deliver precise functional specifications including hierarchy, workflow, business rules, interface definitions, data analysis, and mapping.
• Interact directly with clients to gather comprehensive requirements and recommend solutions.
• Conduct gap analyses between application capabilities and customer requirements.
• Work with development teams on labor estimates and functionality planning.
• Collaborate with QA and development teams to verify and test requested changes.
• Demonstrate new or updated system functionality to clients.
• Perform quality assurance on project deliverables.
• Recommend and institute business analysis best practices and tools.

• Develop training materials and conduct one‑on‑one or classroom sessions.
• Prepare and deliver continuing education sessions for users and coworkers.
• Create role‑based training programs using adult learning principles.
• Provide go‑live support during rollout periods.

• Manage multiple competing priorities with strong organization and communication skills.
• Coordinate work across departments and function as a team or project lead.
• Develop use cases, functional specifications, and technical requirements.
• Represent end‑user needs in software development environments.
• Maintain effective communication with customers, PALTS teams, and leadership.
• Provide timely and accurate reports to leadership.
• Perform other duties as assigned.

• Provide ongoing support and training for PALTS applications.
• Offer problem‑solving expertise for all PALTS‑related systems and functionality.
• Coordinate technical efforts with Development and Release Management.
• Share on‑call responsibilities during evenings, weekends, and holidays.

• Required:
  
  Bachelor's Degree
• Preferred:
  Master's Degree in Computer Science, Software Engineering, Management Information…