EDI Support Specialist

Description

Lonestar Electric Supply is seeking a detail-oriented and proactive EDI Support Specialist to manage and support Electronic Data Interchange (EDI) processes across our organization. The ideal candidate will be responsible for monitoring, troubleshooting, and improving EDI workflows with trading partners, vendors, and customers. Prior experience in the distribution industry and familiarity with Epicor Eclipse ERP is highly preferred.

• Monitor and maintain daily EDI transactions (e.g., 850, 810, 856, 997) to ensure timely and accurate processing.
• Troubleshoot EDI transmission issues and coordinate resolutions with internal teams, trading partners, and third-party providers.
• Onboard new EDI trading partners, including mapping, testing, and go-live support.
• Create and maintain documentation for EDI workflows, configurations, and trading partner requirements.
• Collaborate with IT and operations teams to ensure EDI processes align with business objectives.
• Analyze EDI data to identify recurring issues and recommend process improvements.
• Maintain compliance with EDI standards (X12, EDIFACT) and industry best practices.
• Support integration between EDI systems and Epicor Eclipse ERP.

• 2+ years of experience in an EDI support or analyst role.
• Strong understanding of EDI formats (ANSI X12, EDIFACT) and transaction sets.
• Familiarity with Epicor Eclipse or similar ERP systems highly desirable.
• Experience in the distribution or wholesale industry is a strong plus.
• Proficiency in troubleshooting EDI-related errors and data integrity issues.
• Ability to manage multiple projects and shifting priorities in a fast-paced environment.
• Excellent communication skills with the ability to translate technical concepts to non-technical users.
• Knowledge of FTP/SFTP, AS2, VANs, XML, and JSON data formats is a plus.

• Experience working with EDI mapping tools and middleware platforms (e.g., Cleo, Liaison, SPS Commerce, Trimble, Remarcable).
• SQL knowledge for querying and analyzing EDI data.
• Familiarity with supply chain, inventory, and order processing concepts.

• Lifting up to 25 lbs. may be required infrequently.
• Must be able to remain in a stationary position 50% of the time.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

• Medical, dental, life and vision insurance
• 401(k) Retirement Plan and Match
• Paid Time Off
• Specified Holiday Pay

This job description is a general outline of the day-to-day duties to be expected and may not cover all job responsibilities that may be assigned by management.