IT Infrastructure Manager; Hybrid

IT Infrastructure Manager

Location:

Houston, TX

Model of Work:
Hybrid

Are you excited by challenges? Do you enjoy working in a fast‑paced, dynamic environment? Then now is the time to join Quorum Software, a rapidly growing company and industry leader in oil & gas transformation.

Quorum Software is the world's largest provider of digital technology focused solely on business workflows that empower the next evolution of energy. From emerging companies to supermajors, throughout every region of the globe, customers rely on Quorum's proven innovation and unmatched global expertise to streamline business operations and make data‑driven decisions that optimize profitability and growth. Our industry‑leading solutions are transforming energy companies across the entire value chain, helping visionary leaders evolve their organizations into modern energy companies.

Quorum Software is seeking a Global IT infrastructure manager to oversee the architecture and operations of our technology infrastructures, including data centers, networks, servers, monitoring, and software. In this critical role, you will ensure optimal performance, scalability, and security while leading a team of skilled professionals and contributing to strategic decision‑making. This position requires effective collaboration with global teams across different regions and time zones.

• Oversee the global IT infrastructure team
• Lead and manage a team of IT professionals, focusing on quality, metrics, and effective communication within the team and with other departments
• Lead the design, deployment, and maintenance of Quorum’s infrastructure and systems to ensure scalability, performance, and cost‑efficiency
• Manage and maintain network infrastructure, including configuration, monitoring, and troubleshooting of Cisco and Meraki switches, as well as Forti Gate firewalls
• Implement and manage ZTNA (Zero Trust Network Access) solutions to ensure secure and controlled access to company resources
• Oversee administration and configuration of OKTA and Azure to manage user access, permissions, and SSO integration for applications
• Administer Intune to manage and secure company devices, implementing policies, applications, and configurations for endpoint management
• Coordinate or lead medium‑complexity projects, ensuring timely delivery and alignment with company goals
• Ensure data security, integrity, and compliance with industry standards to protect sensitive data
• Provide top‑tier support for all IT‑related issues, ensuring quick resolution and minimal downtime
• Be actively involved in hands‑on tasks related to infrastructure and IT service desk escalations, providing technical guidance and troubleshooting support when necessary
• Create and maintain IT documentation, including system configurations, standard operating procedures, and troubleshooting guides
• Track IT assets, including hardware and software licenses, and identify opportunities for process improvement to streamline workflows and enhance system performance
• Implement monitoring tools and metrics to track infrastructure performance

• Bachelor’s degree in computer science or related field; relevant certifications (e.g., Microsoft, RHEL, Azure, Okta) are beneficial
• Minimum 10+ years of IT infrastructure and operations experience, with 5–7 years in a leadership role
• Strong experience with Windows & Linux OS, VMware, Hyper‑V, including deployment, management, and troubleshooting
• Experience with asset management, IT security, and systems hardening
• Proven experience managing SSO configurations, MDM and automation processes
• Willingness and ability to be hands‑on, working closely with the team on technical tasks and providing direct support
• Proven track record of managing global teams, developing talent, and creating high‑performing teams
• Staying updated on industry trends and assessing their applicability to the organization
• Excellent leadership, team management, and interpersonal skills
• Experience with vendor management, procurement, inventory management
• Critical thinking skills and the ability to work effectively alongside a team

• Familiarity with Dev Ops practices and…