AI Governance & Specialist

• Primary
  
  Location:
  
  US - Dallas, TX - 13355 Noel Road
• Compensation: USD 80,000 - USD 110,000 - yearly

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be h accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

We are a forward-thinking organization committed to leveraging artificial intelligence to transform our operations and deliver exceptional value. Our AI Transformation Office is at the forefront of this change, and we are seeking a specialist to help operationalize our AI governance framework and support the people-side changes needed for smooth AI integration.

This position will offer flexibility for hybrid work schedules to include both in-office presence and telecommute/virtual work to be based in either Houston or Dallas, TX.

Key Responsibilities

• Manage AI Intake Process:
  Receive, log, and triage new AI initiative requests via Service Now; perform reviews for completeness and route to appropriate technical and legal reviewers.
• Support Governance Framework:
  Assist in conducting initial AI risk and impact screenings (e.g., bias, fairness, privacy) and maintain an accurate, up-to-date corporate AI inventory.
• Change Management & Literacy:
  Help develop communication materials and training content to build AI awareness and support upskilling activities across the organization.
• Operational Reporting:
  Monitor intake process efficiency (volume and turnaround times) and prepare status reports for leadership regarding pipeline activities.
• Stakeholder
  
  Collaboration:
  
  Partner with AITO, data governance, legal, and technology teams to ensure documentation aligns with responsible AI guidelines.

• Bachelor’s degree plus at least 4 years of relevant experience in governance, change management, or process management or demonstrated equivalent experience and education.
• A strong interest in AI technologies, trends, and their organizational applications.
• Proven experience working within Service Now to manage ticketing, intake, or triage workflows.
• Experience supporting structured processes such as request forms, triage workflows, or risk checklists.

Preferred Qualifications:

• AI Exposure:
  Direct experience supporting AI governance, AI ethics, or digital transformation initiatives.
• Responsible AI Knowledge:
  Working knowledge of responsible AI concepts, including fairness, accountability, transparency, and privacy.
• Communication:
  Ability to translate complex technical concepts into accessible narratives for non-technical stakeholders.
• Large-Scale
  
  Experience:
  
  Experience working within a similarly large, complex, or global corporate environment.

• Relocation assistance is not available for this position
• Sponsorship for US work authorization is not available for this position now or in the future

About AECOM

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional…