Senior M365 Engineer; Teams

Location:

Houston Texas (Hybrid – 3 days onsite per week)

* We are unable to provide sponsorship for this role*

• 3+ years of hands‑on experience managing Microsoft 365 solutions, with several years focused on Microsoft Teams and related collaboration tools.
• Advanced Microsoft Teams administration and troubleshooting experience, including policy management, integrations, and issue resolution.
• Experience supporting Teams, SharePoint Online, One Drive, Exchange/Outlook in a multi‑office or enterprise environment.
• Familiarity with Intapp or similar legal collaboration platforms
• Proficiency in Power Shell and Microsoft Graph API for administrative automation.
• Knowledge of Azure Active Directory (Entra ), Conditional Access policies, and Microsoft Purview (DLP, eDiscovery, retention policies).
• Legal Services industry experience preferred

• Serve as the subject matter expert for Teams, managing configuration, policies, and advanced features to deliver a seamless collaboration experience.
• Deploy and support Intapp Work spaces, integrating Teams with document management and knowledge systems for secure, efficient legal collaboration.
• Monitor Microsoft 365 collaboration services, perform maintenance, troubleshoot issues, and act as a Tier‑2/3 escalation point, including participation in on‑call rotation.
• Work with IT and business stakeholders to design custom Teams templates, channels, and integrations that improve productivity while meeting Firm policies.
• Implement Microsoft Purview solutions for data protection, retention, and ethical walls, collaborating with Security and Risk teams to maintain regulatory compliance.
• Evaluate and implement emerging Microsoft 365 features, including AI‑powered Copilot, to streamline workflows and enhance team efficiency.
• Create Power Shell scripts and use Microsoft Graph API to automate onboarding, permissions management, workspace provisioning, and other M365 administrative tasks.
• Produce clear SOPs, knowledge base articles, and user guides, and lead training sessions to drive adoption and proficiency across the Firm.
• Coordinate with Infrastructure, Applications, Security, and external vendors to ensure smooth integration and resolution of complex technical issues.