Laboratory Services Coordinator

Qualifications

• Technical diploma or associate degree in industrial automation, electrical/electronics technology, computer networking, mechatronics, or related field, or equivalent via education and/or work experience
• 1 year of hands-on experience in industrial lab environments, IT/OT infrastructure, or automation systems (3 years preferred)
• Experience in managing a level 1 automation system test facility.
• Proficiency in Visio or other common CAD drawing tools

• Ensure continuous operation, maintenance, and upgrade of simulation hardware for control systems, including PLCs, HMIs, industrial PCs, and automation components
• Manage lab layout and equipment installation to enable safe, efficient, and secure operation of the systems test tab in accordance with 6S principles
• Troubleshoot and resolve network connectivity issues, configure switches and routers, and implement network segmentation where required to maintain lab communication environments
• Document network topologies and configurations for transparency and repeatability
• Coordinate scheduling of lab resources and ensure system readiness
• Maintain an inventory of lab assets including hardware, software licenses, and network devices
• Maintain up-to-date technical documentation, including network diagrams, lab procedures, and incident logs
• Provide regular reports on lab status, cybersecurity posture, and improvement plans to management
• Proactively identify opportunities to improve lab efficiency, scalability, and security posture
• Apply and maintain cybersecurity controls for the labs in accordance with IEC 62443 standards and internal security policies, under the guidance of the Cybersecurity Engineer,
• Track the receipt, testing, and shipment of automation systems using the Company’s ERP system
• Control document distribution, and archiving within area of responsibility using established document control procedures, these documents include:
  Ship List Tracking, Outgoing Shipment Labels, Purchase Orders, BOL, Quotes/Invoices
• Receive incoming shipments of PC’s, monitors and PLC equipment for project specific automation systems, using an ERP system
• Identify issues with received project specific automation systems equipment and take corrective action or coordinate with appropriate departments as necessary to ensure correct identification of the shipped equipment
• Create purchase requisitions for material and equipment for the lab, and for projects as requested
• Track the location of all client-supplied material
• Track the location of all lab equipment and materials including client-supplied materials
• Maintain the inventory databases and follow the procedures for disposal of damaged/obsolete equipment established by the Finance department
• Ship automation systems to clients, vendors, and parent and group companies as appropriate
• Update software, maintain hardware, expand common lab computers, data storage, and network equipment to support system test activities
• Administer virtual environments (e.g., VMware, Hyper‑V) to support simulation workloads, and create and maintain virtual machines with different OS and control software environments for testing and training purposes
• Serve as the lab representative to the Company’s safety committee, Company representative to building management, and primary contact in the event of emergency for the IS labs
• Perform safety checks of all IS lab areas and equipment, and document the results, not less often than quarterly