PMS Specialist-Imaging Lead

We are seeking a skilled PMS Specialist / Imaging Lead to join our IT department, responsible for the technical management, optimization, and support of our practice management and imaging systems. This role focuses on ensuring system reliability, integrations, and data integrity while supporting clinical and administrative teams with technical solutions. The ideal candidate combines deep IT expertise with a strong understanding of healthcare software workflows and imaging systems.

This individual serves as both a technical and operational leader, overseeing PMS upgrades, PMS performance, leading system‑related projects, and guiding team members to ensure consistent workflows, data integrity, and operational excellence across all supported practices.

• Serve as the enterprise subject matter expert for all supported PMS platforms.
• Partner with Operations, IT, Revenue Cycle, and Clinical leadership to align PMS capabilities with organizational goals.
• Oversee system configuration, templates, user permissions, and security standards.
• Troubleshoot complex system issues and escalate toPMSvendorsas well as work hand in hand with other internal IT teammembersas needed.
• Manage schedules for PMS/Imaging upgrades and migrations.

• Lead PMS‑related projects including
  
  PMSsystem upgrades, integrations, conversions, and new practice onboarding.
• Manage timelines, resources, and deliverables for cross‑functional initiatives.
• Provide guidance, coaching, and oversightin regard tothe PMS for allanalysts, trainers, or support team members.
• Act as the primary point of contact for allall
  
  PMSinitiatives during acquisitions and denovos.
• Develop andmaintainproject documentation, SOPs, and standardized workflows.

• Cross train all support members on new features, and enhancements for PMS upgrades and migrations.
• Help to standardize and narrow down the current the list of PMS systems.
• Mentor support team members and serve as an escalation resource for complex training or system issueswithin the PMS.
• Evaluate training effectiveness and continuously improve educational materials.

• Oversee PMS integrations with imaging systems, patient communication platforms, and third‑party vendors.
• Collaborate with IT on cybersecurity, system access, and infrastructure requirements.
• Test andvalidatenew features, upgrades, and enhancements prior to deployment.

• 2+ yearsof hands‑on experience with dental practice management software in a DSO or multi‑location dental environment.
• Advancedproficiencyin one or more major dental PMS platforms (Denticon, Dentrix, DSN Cloud, Eaglesoft, Endo Vision, Medims, OMSVision, PBS Endo, TDO, Win Dent, WinOMS
  10).
• Advancedproficiencywith one or more major dental imaging software:
  Apteryx, Carestream, CS OMS, Cliniview, Dexis, DTXStudio, EZDent, ICAT, I‑Dixel, Romexis, Schick, Sidexis, Smart Scan, TDO, Vixwin.
• Strong understanding of dental operations, front office workflows, billing, insurance, and revenue cycle.
• Demonstrated experience leading projects and influencing cross‑functional teams.
• Ability to communicate technical concepts to non‑technical stakeholders.

• BCBS High Deductible & PPO Medical insurance Options
• VSP Vision Coverage
• Complimentary Life Insurance Policy
• Short‑term & Long‑Term Disability
• Pet Insurance Coverage
• 401(k) plan
• Identity Theft Protection
• Legal Services Package
• Hospital/Accident/Critical Care Coverage
• Paid Time Off
• Diverse and Inclusive Work Environment

Specialty1 Partners is a practice services organization committed to providing non‑clinical, business support services to the nation's leading specialty dental practices. The company was founded in 2019 by four endodontists who wanted to provide unique and differentiated support to specialty dental practices. Originally focusing on support to endodontics practices (under the Endo1 brand), Specialty1 Partners quickly expanded its support to periodontics and oral surgery practices.

Since its founding, Specialty1 Partners has grown rapidly to become one of the largest private owners of specialty dental practices in the US.…