Temporary Technical Support Level II

Do you want to grow with us? At DXP we are passionate about what we do and driven to be the best solution for our industrial customers. Since 1908 DXP has been dedicated to the highest quality of customer service through our expertise of the products we distribute and the technical services we perform with a sense of individual pride and company spirit.

Throughout your career with DXP, we will encourage and empower you to take an active role in identifying and driving your development, so you feel total confidence in your ability to achieve ongoing success. We aspire to be the best solution for the Industrial customers' needs for MROP products and services through our Innovative Pumping Solutions, Metal Working, Supply Chain Services and Service Centers.

Check out our many videos to learn more!

Responsibilities of the Temporary ITS Support Technician II include, but are not limited to:

* Provide technical assistance with computer hardware and software

* Resolve issues for staff via phone, in person, or electronically

* Log bugs and enhancement requests

* Perform hardware and software installations, configurations and updates as needed

* Create and maintain tips and tricks solutions for online database and web site

* Provide introductory on-line & classroom training for company products

* Resolve technical issues in a timely manner using available resources within the company

Qualifications of the Temporary ITS Support Technician II include, but are not limited to:

* Excellent customer service skills

* Strong troubleshooting and critical thinking skills

* Previous working experience in IT support

* Associate degree in computer science or management information systems (MIS)

* In depth knowledge of Windows 10, Polycom, Mac OS, Microsoft Office 365

* Acceptable driving record according to company guidelines

Additional Information:

Physical Demand:
Occasional lifting up to 30 lbs.

Working Conditions:

Office environment

Training/

Certifications:

N/A

Shift Time/Overtime:
Office hours

Travel:
Some travel

Education:

Associate degree in computer science or management information systems (MIS)

DXP is always looking for individuals who want to join a team of employees who have the desire to achieve remarkable accomplishments together. The culture of the organization is supportive and goal oriented with high expectations, yet it is an environment where the team spirit inspires everyone to do their best. All DXP employees play a vital part in the organization and are treated with respect.

By applying to DXP, you will have the opportunity to speak with some of the most respected professionals in the industry.

DXP offers a comprehensive benefits package for full-time regular employees, normally working a minimum of 30 hours per week including:
Medical, Dental, Vision, Flexible Spending, 401(k), paid holidays, Life and Disability Insurance, and additional supplemental products. All part-time and temporary employees are eligible for 401(k).

Minimum Required Salary and benefits commensurate with experience. We are an equal opportunity employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. EOE/M/F/D/V