Systems Analyst
Listed on 2026-01-20
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IT/Tech
Systems Analyst, IT Support, Technical Support, IT Business Analyst
As an Applications Systems Analyst in Ancillary Application Tech Solutions
, you’ll play a key role in ensuring the reliability, performance, and optimization of the applications that support patient care, clinical operations, and institutional workflows. You will work hands‑on with cutting‑edge technology, partner with clinicians and operational teams, and help shape solutions that make a meaningful impact across the institution.
What’s in it for you?
- Comprehensive Benefits: Enjoy paid medical benefits
, generous paid time off (PTO), and strong retirement plans designed to support your health and long‑term financial stability. - Career Growth: Access to certification support, training, mentorship, and opportunities to work on complex enterprise‑wide technology projects.
- Meaningful Work: Your work ensures that clinical and business applications function seamlessly—directly benefiting patients, staff, and mission‑critical operations.
- Collaborative Environment: Join a team culture built on innovation, respect, problem‑solving, and continuous improvement.
Ideal candidate will have IT technology experience, and business flow experience from an end user perspective.
SummaryThe Application Systems Analyst provides technical production support to ensure application stability, optimal performance, and timely resolution of system issues across the institution. This role requires functional and technical expertise to support enterprise clinical and business applications, including system assessment, design, implementation, and ongoing maintenance. The analyst collaborates with users, IT teams, and vendors to deliver high‑quality solutions that enhance operational workflows and patient care.
MajorWork Activities Technical Analysis & Application Support
- Conduct process analysis, feasibility studies, functional requirements assessments, workflow reviews, and clinical/operational evaluations.
- Provide consultation to end users by observing workflows, analyzing business processes, and implementing system improvements.
- Lead sessions with user groups for database building, data collection, cataloging information, and documenting functionality specifications.
- Assist in developing strategies, policies, procedures, and standards related to HIPAA, change management, disaster recovery, and security.
- Collaborate with internal IT teams and vendors to resolve application issues.
- Develop expertise in supported applications and departmental workflows to optimize systems and support patient care.
- Maintain comprehensive electronic documentation for application and technical environments.
- Enforce system standards to ensure compliance with government regulations and institutional policies.
- Identify and amplify system issues and coordinate priority response for mission‑critical outages.
- Support troubleshooting of desktop, hardware, and network issues by providing application‑specific insight.
- Participate in and support upgrade activities by ensuring application compatibility with new hardware and software environments.
- Coordinate and contribute to contingency, back‑out, recovery, and cutover plans.
- Provide end‑user support during operational hours, including 24/7 environments.
- Respond promptly to support calls, prioritizing those impacting patient care or critical operations.
- Assist users with application questions, proper use, and issue troubleshooting.
- Understand customer business needs and leverage application functionality to support them.
- Complete database changes, service requests, and system builds accurately and efficiently.
- Maintain and build system and reference files following established standards.
- Apply knowledge of the technical environment to all project activities.
- Provide input or leadership in developing milestones, deliverables, project plans, and timelines.
- Analyze technical requirements and assist with solution development or selection.
- Evaluate technical and business impacts of new technology and provide guidance to project teams and customers.
- Document hardware and software architecture.
- Design and configure forms, screens, tables, outputs, and interfaces to meet business needs.
- Develop and…
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