Desktop Support Specialist
Job in
Houston, Harris County, Texas, 77246, USA
Listed on 2026-01-19
Listing for:
Kelly Science, Engineering, Technology & Telecom
Full Time
position Listed on 2026-01-19
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, Desktop Support
Job Description & How to Apply Below
Important information:
To be immediately considered, please send an updated version of your resume to
Help Desk Support: II
Location:
Houston, TX, 77002 Duration: 6 months with the possibility of extension W2 Contract (No C2C) Pay rate: $40 - $50 per hour
- Provides first level IT support for all end-users via telephone, email or chat
- Troubleshoots and resolves hardware, software and voice/data communication systems issues
- Escalates calls when appropriate
- Follows up on all tickets in a timely manner and pursues issues through to resolution
- 3 to 5 years of relevant experience
- Requires experience using ticketing systems and writing technical support reports and documentation
- Must possess broad knowledge and proficiency with popular operating systems, Azure, InTune, O365, application software, desktop and laptop computers, printers and networks
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