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IT Support

Production Tech Support Lead: Incident, Automation & Uptime

Job in Houston, Harris County, Texas, 77246, USA
Listing for: JPMorgan Chase & Co.
Full Time position
Listed on 2026-01-17
Job specializations:
  • IT/Tech
    IT Support
Job Description & How to Apply Below
A major financial institution is seeking a Technology Support Lead to ensure the operational stability of production application flows. Responsibilities include providing end-to-end service delivery, monitoring production environments, and leading incident management. The ideal candidate will have over 8 years of experience in a large-scale technology enterprise and will promote automation practices. This role is pivotal for maintaining optimal user experience and operational continuity.
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