Manager, Mobile App UX

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Job Summary: NRG's East division is seeking a Manager of Mobile App UX/UI design, both a functional and leadership role responsible for the user experience design needs of apps in their digital team division. The candidate will manage all aspects of UX/UI design for app division from conceptualization, detailed user interfaces, and functional design, through implementation of features and usability review.

• Influence and gain support from stakeholders across departments for design strategies and decisions, communicating design goals effectively to executives and partners.
• Deep understanding of user-centered design, mobile-first design, user research methodologies, prototyping, and testing.
• Partner with digital, agile, and technical teams to drive user experience design enhancements that support over-arching goals of engagement and retention.
• Champion high standards for user experience, functionality, and visual quality, ensuring designs are intuitive, engaging, and meet the needs of the target audience.
• In project meetings, design sessions, or other relevant contexts, champion the needs of the user, focusing on a human-centered design philosophy.
• Rapidly produce mockups and prototypes for proof-of-concept opportunities.
• Produce design assets from low fidelity concepts through to high fidelity wireframes that can be brought to life by the digital development teams.
• Engage in iterative design processes and agile development methodologies.
• Collaborate with designers, developers, product owners, stakeholders to build scalable solutions that improve the user experience and support business goals.
• Leverage existing UX patterns & defined conventions and standards; remain up to date on best practices, trends, and patterns in modern UX design.
• Manage multiple and concurrent projects and initiatives, keeping them on schedule and within scope.
• Pair with digital team to understand measurable outcomes of user experience changes and ideate on additional optimizations that may be needed.
• Participate in digital experience testing efforts, when needed.
• Report up to the senior manager of UX design.

• Hybrid work schedule
• Occasional travel for team events

• High school diploma or GED
• 5+ years of experience in a UX designer role
• Solid understanding of user-centered design (UCD) principles and usability; experience with best practices in web and mobile responsive design
• Highly developed presentation skills and ability to substantiate design decisions
• Experience documenting interaction details, visual design specifications, and QA of implemented product
• Demonstrated ability to define innovative approaches to complex design problems, and translate audience, technology, and other key product requirements into effective UI design solutions
• Technical excellence in prototyping and design systems with Figma
• Strong project management skills, and excellent verbal and written communications
• Portfolio of beautiful design work that solved business challenges

• Bachelor's Degree in Digital Design, UX, or related field, preferred
• Energy experience preferred, but not required

• HTML, CSS, Adobe Illustrator and Photoshop skills are a plus.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.