Microsoft Dynamics 365 CRM Field Service Architect; Onsite​/Sales​/Service

microsoft dynamics 365 crm field service architect (onsite / sales / service)

date: jan 14, 2026

location: houston, tx, us

company: ntt data services

ntt data strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you.username want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

we are currently seeking a microsoft dynamics 365 crm field service architect (onsite / sales / service) to join our team in houston
, texas (us-tx),
united states (us).

we seek a highly skilled and experienced microsoft dynamics 365 crm field service architect to join our team. In this role, you will be architecting and designing solutions focusing on the design, develop and implementation of advanced customizations and integrations within microsoft dynamics 365 customer engagement (ce) and the power platform. You will work closely with business stakeholders to deliver high‑quality solutions that align with business needs while following industry best practices.

this is a hands‑on technical role that requires expertise clothes in dynamics 365 crm development, power platform tools and azure‑based integrations.

• design and architect new cloud‑oriented solutions on microsoft dynamics 365 field service module.
• perform feasibility assessments, planning, testing and technical documentation for implementation teams on the microsoft dynamics platform.
• review business, functional and technical requirements and translate them into technical solutions.
• lead the technical delivery of dynamics fs implementations, including security, integration, data migration and other solution components, while ensuring that application புரியை design best practices are followed.
• monitor the progress of architecture projects and ensure the agreed design is followed by the implementation team.
• document, maintain and update governance documentation and best practices.
• build andhers and maintain custom components such as plugins, workflows, web resources, mfa flows and power apps (canvas & model‑driven).
• design and implement data integrations using azure logic apps, azure functions, rest apis and custom connectors.
• support migration activities including data migration, system upgrades and environment management.
• participate in code reviews, enforce coding standards and mentor junior developers.
• work with azure devops for source control, ci/cd pipelines and release management.
• good in program management.
• able to develop technical documentation подробностей and presentations, explaining benefits of designed solutions to stakeholders.
• able to make decisions on architectural design and analyze the impact on cost, performance, reliability and other kpis.
• able to identify strengths and weaknesses of designed solutions.

• bachelor’s degree in computer science, engineering or a related field (or equivalent experience).
• 10+ years of experience in dynamics 365 ce/crm solution design and development with a focus on field services.
• experience in field service rso (resource scheduling optimization).
• 8+ years of experience creating plugins, workflows and custom actions.
• 8+ years of experience in customizations and integrations within the microsoft ecosystem.
• 8+ years of experience in large‑scale enterprise applications and design patterns.

ntt data is a $30 billion business and technology services leader, serving 75 % of the fortune global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading ai and digital infrastructure providers, with unmatched capabilities in enterprise‑scaleเลข, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society blandily move confidently andnein sustainably into the digital future.

ntt data is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For pay transparency information, please . For eeo rights under the law, please .

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nearest major market: houston job segment: developer, crm, field sales, erp, computer science, technology, sales