Assistant MIS Director

Assistant Director of Management Information Systems Grade 27 Salary $70,657.60 ($33.97 hour) – $79,560.00 ($38.25 hour)

The Assistant Director of Information Technology assists the Director in the direction and supervision of IT staff, the management of IT functions and systems operations, and the delivery of IT services to county end‑users.

Any combination of education and experience equivalent to graduation from an accredited college or university with a bachelor’s degree in computer science or a related field and four years of related work experience in the field of Information technology, some of which shall have been in a supervisory capacity. Must possess and maintain a valid Georgia driver’s license.

The following duties are normal for this position. These are not to be construed as exclusive or all‑inclusive. Other duties may be required and assigned.

• Works in close collaboration with the Director of Information Technology in providing leadership, direction, and guidance to staff and managing operational activities to achieve the department’s long and short‑range goals and business objectives.
• Assists the Director of Information Technology in formulating and implementing policies, procedures, and standards. Implements and manages customer support and technical services support models that address and bring resolution to the technical needs of the county.
• Takes a lead role in project management for new system implementations, expansions, replacements, and upgrades. Must interact regularly with other departments, vendors, contractors, and other parties.
• Analyze, develop, and recommend plans and solutions to network, operational, management, business process, telecommunications, and Data Center operations services including hardware and software activities and associated problems.
• Analyze, create, test, modify and/or implement computer hardware and software applications for all county departments; makes computer configuration changes at the system level to maintain a high level of workload performance for all users.
• Interfaces directly with management and computer users at all levels to define system requirements and database data sets.
• Processes a variety of documentation associated with departmental operations, per established procedures and within designated time frames; distributes documentation or maintains records as appropriate.
• Compiles and/or tracks various administrative and/or statistical data pertaining to departmental operations; performs basic research as needed; makes applicable calculations; prepares and generates reports; maintains records.
• Receives various documentation; reviews, processes, responds, forwards, maintains, and/or takes other action as appropriate.
• Maintains a working knowledge of various software programs to operate a computer in an efficient and effective manner.
• On call support 24/7 on a rotation.

• Knowledge of various operating systems, security access, operations security, Office 365 administration, and database services.
• Understanding and experience with network infrastructure management, VLAN management, IP routing technology, firewall management, and IP subnetting.
• Wide range of experience with hardware and software maintenance/troubleshooting.
• Excellent communication and organizational skills.

Must be able to operate a variety of automated office/computer equipment including a personal computer, mainframe computer, and peripherals. Must be able to use body members to work, move, or carry objects or materials. Physical demand requirements are at levels of those of medium work.

Requires the ability to compare and/or judge the readily observable functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people, or things.

Requires the ability to speak with and/or signal people to convey or exchange information, including giving assignments and/or directions to co‑workers, and/or…