IT Change Management JG

IT Change Management Practitioner [Endur | Trading and Supply] Key Responsibilities

• Lead and execute change management activities across one or more IT work streams within large transformation programs.
• Develop and manage change management plans, including stakeholder engagement, communications, training, and adoption strategies.
• Conduct change impact assessments and define mitigation actions to support successful adoption.
• Design and deliver change deliverables to a business‑ready standard.
• Partner with IT Program and Project Managers to integrate change activities into delivery plans.
• Drive measurable business outcomes through effective change execution for both Agile and traditional project environments.
• Collaborate with peers across Shell to ensure consistency in change approach and messaging.
• Support the business in building long‑term change capability and sustainability.
• Foster an environment of engagement, collaboration, and continuous improvement.

• Proven experience in IT Change Management within large, complex organizations
• Strong experience in:
  • Change Strategy & Planning
  • Change Impact Assessment & Execution
  • Stakeholder Management
  • Communications Planning & Delivery
  • Change Measurement & Adoption Metrics
  • Learning Needs Assessment
  • Organizational Design & Deployment
• Experience supporting IT transformation or system implementations
• Ability to manage multiple work streams simultaneously
• Strong communication and stakeholder engagement skills

• Trading & Supply (T&S)
• Endur (hands‑on, recent experience required)

• Experience supporting large‑scale transformation or ERP/Trading system initiatives
• Exposure to energy, trading, or downstream business environments
• Change Management certification (e.g., APMG, Prosci) preferred
• Experience working within global, matrixed organizations

The SEAm business is undergoing a major transformation focused on:

• Enabling growth across products, data, and markets
• Improving system and data architecture
• Addressing gaps in current processes and technology
• Establishing scalable, future‑ready operating models

This role plays a key part in ensuring change is effectively managed across people, processes, and technology as part of this transformation.

Seniority level
:
Mid‑Senior level

Employment type
:
Full‑time

Job function
:
Information Technology

Industries
:
Software Development