Non-College Workstudy-User Support Services

Non-College Workstudy-User Support Services

Join to apply for the Non-College Workstudy-User Support Services role at University of Houston

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This range is provided by University of Houston. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$12.00/hr - $12.00/hr

Department:
User Support Services Salary: $12.00 per hour

• Provides first-tier technical support to students, faculty, and staff
• Performs lab opening and closing procedures
• Troubleshoots hardware/software problems
• Provides basic Canvas support
• Check-out lab equipment to students, such as laptops, books, or webcams
• Monitors the operation of the general computer lab, electronic classrooms, and open areas
• Assists with Software installations and PC imaging
• Greets students as they come into the general computer area
• Provides data entry for the Help Desk Ticketing System
• Answers Help Desk phone line as needed
• Performs other duties as assigned

• Knowledge of Windows Operating Systems, Internet Browsers, the latest MS Office Professional, and other applications
• Knowledge of and experience working with a variety of wireless devices
• Should have basic software and hardware troubleshooting skills
• Must have a positive and professional attitude, be a team player, and be an effective communicator

• Must be a current student at UHD
• Must be able to work a flexible working schedule, including weekends
• Must have prior customer service-related experience

All positions at the University of Houston-System are security sensitive and will require a criminal history check. The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.

Internship

Full-time

Information Technology

IT Services and IT Consulting

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