Collaboration & Productivity Engineer II; Teams

Collaboration & Productivity Engineer II (Teams)

About Kirkland & Ellis

At Kirkland & Ellis, we don’t just meet the standard for legal excellence — we set it. Our culture is built on teamwork, ingenuity and an unwavering commitment to continuous growth. We tackle the most sophisticated legal challenges with bold ideas and innovative solutions, powered by the exceptional experience and ambition of our 7,000+ people, including 4,000+ attorneys, across 22 offices worldwide.

Our dedicated professionals share our lawyers’ commitment to excellence and show up each day to do meaningful work that helps drive global business, investment and innovation forward.

• Lead Microsoft Teams Excellence: Serve as the subject matter expert for Teams, managing configuration, policies, and advanced features to deliver a seamless collaboration experience.
• Enable Matter-Centric Work spaces: Deploy and support Intapp Work spaces, integrating Teams with document management and knowledge systems for secure, efficient legal collaboration.
• Provide Operational Support: Monitor Microsoft 365 collaboration services, perform maintenance, troubleshoot issues, and act as a Tier‑2/3 escalation point, including participation in on‑call rotation.
• Develop Collaboration Solutions: Work with IT and business stakeholders to design custom Teams templates, channels, and integrations that improve productivity while meeting Firm policies.
• Ensure Governance & Compliance: Implement Microsoft Purview solutions for data protection, retention, and ethical walls, collaborating with Security and Risk teams to maintain regulatory compliance.
• Adopt and Integrate New Capabilities: Evaluate and implement emerging Microsoft 365 features, including AI‑powered Copilot, to streamline workflows and enhance team efficiency.
• Automate & Script Administration: Create Power Shell scripts and use Microsoft Graph API to automate onboarding, permissions management, workspace provisioning, and other M365 administrative tasks.
• Document & Train: Produce clear SOPs, knowledge base articles, and user guides, and lead training sessions to drive adoption and proficiency across the Firm.
• Collaborate Across Teams: Coordinate with Infrastructure, Applications, Security, and external vendors to ensure smooth integration and resolution of complex technical issues.

• Education: Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent work experience.
• Experience: Minimum 3+ years of hands‑on experience managing Microsoft 365 solutions, with several years focused on Microsoft Teams or related collaboration tools.
• Microsoft Teams Expertise: Advanced administration and troubleshooting experience, including policy management, integrations, and issue resolution.
• Enterprise M365 Administration: Proven ability to support Teams, SharePoint Online, One Drive, Exchange/Outlook in a multi‑office or enterprise environment.
• Intapp Work spaces Knowledge: Familiarity with Intapp or similar legal collaboration platforms, understanding their integration with Teams for matter‑centric workflows.
• Scripting & Automation: Proficiency in Power Shell and Microsoft Graph API for administrative automation.
• Security & Compliance: Knowledge of Azure Active Directory (Entra ), Conditional Access policies, and Microsoft Purview (DLP, eDiscovery, retention policies).
• Adaptability & Innovation: Enthusiasm for learning new M365 capabilities, including AI and productivity tools, and applying them to enhance workflows.
• Communication & Training
  
  Skills:
  
  Ability to translate technical concepts for non‑technical users, conduct training, and produce user‑friendly documentation.
• Problem‑Solving &
  
  Collaboration:
  
  Strong analytical skills with a customer‑focused mindset, able to resolve complex issues and collaborate across diverse teams.
• Organizational
  
  Skills:
  
  Skilled in managing multiple priorities, coordinating rollouts, and maintaining detailed documentation and change management practices.

The base salary range below represents the low and high end of the salary range for this position in Chicago. This range may differ based on your geographic location and cost…