Systems Administrator

Description

Join a company that truly impacts others!

Hope Media Group is a multi-brand ministry. Every story we share, every event we host, and every song we play is done to engage people to love Jesus, serve others, and spread Hope.

We invite you to apply for our Systems Administrator position in Houston, TX (Greater Houston, TX area) and be a part of our growing ministry to Love Jesus, Serve Others, and Spread Hope. Our team describes our environment as fun, encouraging, collaborative, engaging, caring, family oriented, and friendly. We would love for you to join us and be part of what God is doing in our ministry!

The Systems Administrator I supports the organizations IT infrastructure in addition to technology needs. This position implements, troubleshoots, and manages networks, security systems hardware and software while following industry best practices. Hope Media Group the home of KSBJ, WayFM, Vida Unida, NGEN radio, and Worship 24/7. This position resides in Nashville, TN.

Technical Support

• Create and maintain comprehensive documentation for IT systems, configurations, procedures, and troubleshooting guides to enhance support capabilities.
• Keep all IT system hardware, software, and licenses up to date, including assisting with inventory management of IT assets.
• Contribute to the development and refinement of IT processes and best practices.
• Provide IT infrastructure support and assistance to other members of the Technology division, offering leadership to other IT personnel as needed.

System Administration

• Centrally manage, monitor, maintain, install, and upgrade HMG's systems infrastructure, including both on-premise and cloud environments.
• Automate systems infrastructure management using code.
• Perform periodic and routine system maintenance processes, including server patching and updates, to ensure stability and security.
• Monitor system and network performance (e.g., server health, disk space, backup status, network bottlenecks) and proactively identify issues.
• Configure, install, and maintain network devices (e.g., Cisco switches and routers for VLANs, port security, basic routing), and troubleshoot Watch Guard Firewalls (e.g., VPN IPSec tunnels, basic rules, security policies).
• Manage and maintain the Hyper-V virtualized server environment, including VM creation, configuration, performance monitoring, and troubleshooting.

Demonstrated Faith

• Pray for coworkers in team meetings
• Lead prayer in large group settings as needed
• Pray for donors when called upon to do so
• Participate in On-Air fundraising and pray for donors over the phone as needed
• Participate in ministry wide Christian bible studies
• Attend weekly Staff Gatherings for prayer and devotions

Non-Essential Functions

• Other duties as assigned

Education

• Associate’s degree or higher in CS, Information Technology or related field
• Cisco CCNA certification minimum, CCNP certification preferred
• Microsoft Certified:
  Windows Server Hybrid Administrator Associate or equivalent Hyper-V/Windows Server certification preferred
• Watch Guard System Manager (WSM) or Watch Guard Certified Professional (WCP) experience
• Familiarity with scripting languages (e.g. Power Shell, Python)

Experience

• 3-5 years of experience providing IT systems administration support.
• 2-3 years of experience providing IT security support in Cisco, Palo Alto, Watchguard, Snort, etc.

Knowledge,

Skills and Abilities

• Has a personal relationship with Jesus Christ. Spiritually grounded and working knowledge of scriptures.
• Possesses a genuine concern for all people, and capacity to relate with all people in a sensitive, respectful way
• Must be an active member of a Bible believing local church
• Must have studied and applied the Christian faith through a minimum of 3 years of bible study
• Ability to offer Christian prayer in group settings
• Exhibit a life and service that is in full accord with Holy Bible and KSBJ
• A love and appreciation for our style of Christian radio ministry
• Has strong understanding and knowledge of computer, network, and security systems
• Good teaching, interpersonal, and communication skills
• Strong analytical, critical thinking, and…