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Senior Manager of IT Infrastructure

Job in Houston, Harris County, Texas, 77246, USA
Listing for: Houston Food Bank
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below

Description

The Senior Manager of IT Infrastructure is responsible for the overall planning, implementation, maintenance, and security of the organization’s technology infrastructure. This position serves as a highly technical leader responsible for the end-to-end management, reliability, and performance of the company’s IT and Operational Technology (OT) infrastructure, systems operations, and critical technology services. The Senior Manager of IT Infrastructure leads a team of IT professionals to provide a high level of customer service for users in a hybrid work environment.

Adhere to PACT values. (

Purpose:

Using our strengths passionately to contribute to our mission. Accountability:
Choosing to rise above one’s circumstances and demonstrating ownership to achieve results. See It. Own It. Solve It. Do It. Courage: Standing up for what’s right and acting. Transparency: Doing things openly and honestly).

ESSENTIAL JOB FUNCTIONS:

  • Drives the architectural direction and execution of technology initiatives across hybrid IT/OT environments while ensuring operational excellence, cybersecurity resilience, and regulatory compliance in alignment with HFB’s Mission and business needs.
  • Designs, implements, and manages the organization’s IT infrastructure, including networks, servers, storage, cloud operations, and related systems.
  • Participates in the development and execution of IT infrastructure policies, strategies, procedures, and best practices.
  • Executes infrastructure strategies aligned with business goals and IT service management requirements.
  • Ensures optimal performance, reliability, and security of all infrastructure components.
  • Leads disaster recovery, backup, and system resilience initiatives to minimize downtime and enhance business continuity.
  • Ensures the reliability, availability, scalability, and security of critical systems essential to business continuity.
  • Supports ongoing security assessments and audits by providing infrastructure and operational expertise to identify and mitigate risk.
  • Oversees procurement, installation, and maintenance of hardware, software, and infrastructure.
  • Manages IT infrastructure projects, including upgrades, migrations, and new deployments, ensuring they are delivered on time and within budget.
  • Oversees vendor relationships, contracts, and service level agreements (SLAs).
  • Ensures compliance with internal policies and external regulations (e.g., data security, privacy, HIPAA, ePHI, etc.).
  • Drives continuous improvement through automation, monitoring, and proactive maintenance.
  • Maintains up-to-date documentation of the IT infrastructure environment and processes.
  • Sets clear performance objectives, conducts regular reviews, and supports professional growth and technical excellence.
  • Fosters an inclusive, collaborative environment that promotes teamwork, knowledge sharing, and continuous learning.
  • Collaborates cross-functionally to align technology solutions with organizational goals.
  • Assesses business needs to inform budgeting and financial management decisions with the ability to prioritize resources cost-effectively.
  • Collaborates and aligns priorities with the Data team to maximize impact while minimizing disruption to the business.
  • SUPERVISORY RESPONSIBILITIES:

    May manage two (2) or more director reports and indirectly provide guidance and/or oversight to employees and/or contractors, or vendors. Develops and maintains roles, responsibilities, and expectations. Practice performance management in support of associate development and perform administrative duties associated with being a manager of associates. Responsibilities include interviewing contractors, planning, assigning, and directing work, and resolving problems. Responsibilities also include sponsoring, directing, coordinating, and supporting project and process improvement teams, and participating in and/or supporting project teams sponsored by other management team members.

    Requirements

    QUALIFICATIONS:

    Education/

    Experience:

    • Bachelor’s degree from an accredited college or university in Information Technology, Computer Science, or a related field.
    • 7-10+ years of recent experience managing IT infrastructure in a medium to…
    Position Requirements
    10+ Years work experience
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