Resource Management, Assistant Director - Assurance

Location:

Austin, Dallas, Houston, San Antonio

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

Our Resource Management (RM) team is committed to providing our people with relevant experiences to promote career development and growth. As an Resource Manager, you’ll be networking and identifying talent with specific skill sets and interests to build diverse teams supporting our clients. You’ll build relationships at all levels and be a trusted business advisor to our business leaders. You’ll also interact with various business functions, including finance, human resources and business development, and be a crucial piece in helping to drive our business in meeting strategic goals.

You’ll work to successfully execute resource/scheduling assignments that are complex, great in scope and require extensive relationships with engagement subarea managers. You’ll focus on matching resource needs with availability while taking into consideration skills required, personal preferences and engagement risk. You’ll coordinate with other resource managers and client service leaders to balance workloads and address staffing needs as required.

• Participate in the forecasting process that helps resource management teams achieve maximum utilization of resource support.
• Identify means of continual resource management process improvements along with developing and sharing leading practices across subareas.
• Resolve conflicts with engagement team members to identify appropriate alternatives in a timely manner considering engagement requirements and developmental goals of supported staff.
• Build relationships and communicate continually with client service personnel to identify personal schedule preferences and/or career development issues.
• Meet with senior leadership to discuss staffing requirements for their clients and to gain an understanding of specific engagements needs and details.
• Coordinate with cross-functional teams to assign counselors to resource analysts, identify instructors for firm-sponsored training programs, and manage the onboarding needs of interns, staff hires and transfer employees.
• Counsel and supervise supported personnel; raise individual issues to appropriate leadership.
• Manage resource analyst assignments and report on their progress to subarea leaders.
• Manage day-to-day operational activities of resource analysts.

• Strong analytical skills; detail-oriented
• Very strong communication skills, both oral and written
• Proficient at negotiation and conflict management
• Strong client service focus; responsive to requests and maintains a sense of urgency in resolving issues
• Adaptable to changing environments, ability to work longer hours as needed

• Bachelor's degree or equivalent work experience
• 8-10 plus years of experience. Experience in a professional services firm desired

• Proficiency in use of scheduling tool and other Microsoft applications
• Ability to coordinate multiple tasks; strong organizational skills
• Strong problem-solving skills
• Supervisory experience

We’re interested in knowledgeable professionals ready to take ownership for spotting trends and improving our processes. You’ll need to be naturally curious, ready to learn and have a genuine passion for improvement. If you’re aiming to influence change within a world-class organization, all while developing your own career, this role is for you.

At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic…