HR Coordinator

HR Coordinator – Pappas Restaurants, Inc.

The HR Coordinator manages employment eligibility verification (Form I‑9) for new hires, ensuring federal compliance by reviewing documents, correcting errors, and coordinating with team members/HR, focusing on accuracy, detail, confidentiality, and strong customer service to prevent legal risks, often involving electronic systems like E‑Verify.

• Develop and maintain strong working relationships with field personnel and business units.
• Serve as a subject matter expert on I‑9 processes, offering guidance and training as needed.
• Utilize electronic I‑9 systems and platforms (e.g., E‑Verify, onboarding tools) to manage and resolve service requests.
• Troubleshoot system issues and elevate complex cases appropriately.
• Ensure prompt and accurate assignment, tracking, and resolution of I‑9‑related inquiries.
• Monitor and manage I‑9 reverification timelines for employees with expiring work authorization.
• Notify employees and field teams of upcoming reverification deadlines and required documentation.
• Review and process updated I‑9 forms in accordance with USCIS guidelines.
• Maintain accurate records of reverification actions and ensure timely updates in the system.
• Demonstrate a sense of urgency when addressing business‑critical compliance issues.
• Follow established procedures and internal controls to ensure compliance and data integrity.
• Recommend process improvements to enhance efficiency and reduce risk.
• Provide actionable feedback and elevate concerns when appropriate.
• Maintain consistent and reliable attendance to support team operations and field needs.

• Support employee engagement initiatives, including birthday celebrations, employee events, and recognition activities.
• Assist HR team with executing internal events and activities.
• Act as a resource for employees by answering general HR‑related questions.

• Cover reception phones and greet visitors as needed.
• Direct calls and visitors to appropriate departments or personnel.
• Maintain a professional and friendly front‑desk presence.

• 1–3 years of experience in an HR Coordinator, HR Assistant, or similar role.
• Hands‑on experience with I‑9 compliance and employment eligibility verification.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Comfortable interacting with employees at all levels of the organization.

• Ability to perform a manual data entry function for up to 50% of an 8‑hour day on a regular basis.
• This position requires a focused, self‑starter with the ability to multi‑task and work in a fast‑paced environment.
• Must be able to work well under pressure with good organizational and project management skills.
• Must be able to travel to restaurants within and outside of Houston.

• Entry level

• Full‑time

• Human Resources

• Restaurants