Case Management Specialist

Case Management Specialist

Adaptive Construction Solutions
• Houston, TX, United States

Salary Range: $54,000 - $55,000 per year plus full benefits
Department: Government Programs
Reports To: Participant Coordinator
Position Type: Full-Time
FLSA Classification: Exempt

The Case Management Specialist plays a crucial role in empowering Program participants by fostering long‑term career success, identifying and addressing employment challenges, and enhancing overall economic stability. This position develops and implements individualized employment plans tailored to participants' unique needs, abilities, and interests, facilitates access to occupational training, supportive services, and employment opportunities, and continuously refines strategies and resources to improve employment outcomes.

• Manage an assigned caseload, ensuring participants receive necessary support for employment and training success.
• Conduct enrollments and assessments in compliance with grant requirements.
• Develop and implement individualized employment plans tailored to participant training and employment goals.
• Provide guidance on job readiness, career development, and skills training opportunities.
• Recommend and refer participants to community resources.
• Identify and provide support services to remove impediments that hinder participants’ economic mobility.
• Ensure ongoing mentorship and coaching for job retention and wage progression.
• Maintain accurate documentation and case records in the case management system.
• Collaborate with local workforce development staff and community partners to connect participants with career, employment, and other needed resources.
• Ensure adherence to program policies, grant guidelines, and compliance standards.
• Track and report key program performance metrics, including job placements, earnings, and credential attainment.
• Input participant data and documentation requirements into the case management systems.
• Maintain and organize participant records with confidentiality and compliance with PII regulations.
• Assist with documentation, reporting, and performance tracking.

• Time Management:
  Ability to prioritize tasks, manage caseloads, and meet deadlines.
• Communication:
  Strong written and verbal communication skills to interact effectively with participants, colleagues, and leadership.
• Problem‑Solving:
  Analytical and critical thinking skills to develop solutions and assist participants effectively.
• Technology Proficiency:
  Experience with case management systems, data entry, and office software (Microsoft 365, HMIS, Crelate, Adobe, Panda Doc, Ring Central, etc.).
• Organizational
  
  Skills:
  
  Strong attention to detail in managing records, tracking participant progress, and ensuring program compliance.
• Adaptability & Flexibility:
  Ability to adjust to evolving client needs, policies, and organizational changes.
• Ethical Decision‑Making:
  Commitment to ethical standards, confidentiality, and professionalism.
• Client Relationship Management:
  Ability to build rapport and establish trust with participants.

• Associate’s degree in social work, human services, psychology, or a related field preferred.
• Minimum of 2 years of career services, case management, workforce development, or human services experience.
• Experience working with veterans in training and employment programs and who face employment barriers.
• Familiarity with workforce development programs, grant‑funded initiatives, and compliance standards.

Posted On:
Monday, November 3, 2025