Banquet Supervisor - George R. Brown Convention Center

Overview

Position Title: Banquet Supervisor

Location: George R. Brown Convention Center | Heart of Downtown - Near Discovery Green | Houston, TX

As a Banquet Supervisor, you will be responsible for in-house catering facilities, managing the daily operations of all catering functions, coordinating all function activities with the catering sales and culinary teams, and overseeing catering equipment maintenance and inventory. Monitors the food service operation to ensure production of top quality products and service.

• Ensures all catering services exceed guest expectations
• Successfully presents Levy catering services to guests in a manner that exceeds guest expectations and profitability
• Communicates client’s needs through timely and detailed written and verbal communications to ensure internal understanding/compliance and external guest’s expectation of services
• Develops location-specific food and wine knowledge
• Initiates contact with clients to secure their food and beverage selections in advance of event dates
• Holds team accountable to steps of service to deliver great guest service
• Ensures that team members consistently deliver Heartfelt Hospitality to every guest, every time
• Ensures show quality standards are maintained at all times
• Supports and communicates Company initiatives
• Responds and assists in any departmental guest service issues
• Assist in ensuring budget goals are met
• Employs good safety and sanitation practices
• Follows and enforces responsible alcohol service policies
• Executes required daily reporting in a timely manner
• Completes required department reports and complies information at month-end closing
• Ensures team members adhere to Levy Company guidelines as stated in the team member training manual and employee handbook
• Ensures the continual process of revenue development
• Uses all performance management tools to provide guidance and feedback to team members
• Promotes a cooperative work climate, maximizing productivity and morale
• Conducts regularly scheduled meetings to ensure lines of communication are open between management and team members
• Trains and assists Banquet Manager in developing team members according to Levy guidelines
• Displays a positive attitude towards team members
• Other duties and responsibilities, as needed

• 2+ years of experience in a food and beverage operational position
• Bachelor’s degree in hospitality management is preferred
• High level of computer literacy
• Passion for hospitality, food, and retail
• Excellent interpersonal and stakeholder management skills

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

Compass Group is an equal opportunity employer. Associates of Levy are offered many fantastic benefits.

For positions in Washington State, Maryland, or to be performed remotely, paid time off benefits information is available at the following link: