Night Audit

Overview

Thompson Houston is now hiring new colleagues to join the hotel’s team. Set in a 36-story skyscraper, Thompson Houston + The Residences at the Allen is a landmark featuring 172 luxury guestrooms (including 34 suites) and a private collection of 100 residences. Amenities include a full-service spa, fitness center, several destination restaurants, a private heliport, a one-acre pool deck, and over 17,000 square feet of flexible meeting and event spaces.

As a Thompson Houston colleague, you will enjoy the following benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Dental and Vision Insurance with only 30-day waiting period
• 401K with company match
• Generous Paid Time Off
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Discounts at various retailers – Apple, AT&T, Verizon, Headspace and many more

The Night Audit is responsible for overseeing specific night audit duties and assisting with Front Office operational duties during the overnight shift. Responsibilities may include the guest registration process, telephone communication with in-house and external callers, resolving guest requests and complaints, as well as traditional night audit duties including night roll, reconciling of the day’s transactions, processing payments, and preparing for the following day’s operation.

• Hospitality and front desk experience is preferred
• Night Audit experience preferred
• A true desire to satisfy the needs of others in a fast-paced environment
• Refined verbal and written communication skills
• Ability to stand for long periods of time
• Must have flexible work availability to include mornings, evenings, weekends, and holidays

Our Values:
Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Hyatt, we believe in the power of belonging—of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.