Springhill Suites Houston Convention - Front Desk Manager
Listed on 2026-01-17
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Hospitality / Hotel / Catering
Hotel Management, Event Manager / Planner
Springhill Suites Houston Downtown Convention - Front Desk Manager Address 914 Dallas St, Houston, TX, 77002
Job DescriptionJoin Our Team as a Front Desk Manager!
At Aimbridge Hospitality, we’re all about creating standout guest experiences—and as our Front Desk Manager, you’ll be leading the charge. You’ll keep the front office running like a well‑oiled machine, making sure every guest is greeted with warmth, efficiency, and a smile. You’ll be the go‑to for smooth check‑ins, smart problem‑solving, and keeping occupancy and revenue on point. If you’re a natural leader with a passion for hospitality and a knack for turning challenges into wins, come join our team and help us turn everyday stays into unforgettable moments.
KEYSKILLS/RESPONSIBILITIES
- Guest Experience Extraordinaire: Deliver standout service from check‑in to check‑out, making sure every guest feels welcomed, heard, and cared for throughout their stay.
- Front Desk Leader: Motivate, coach, and guide your team to shine. You’ll keep standards high, procedures smooth, and morale even higher.
- Smooth Operator: Spot issues before they happen and solve problems like a pro. You keep things running seamlessly and guests smiling.
- Revenue & Communication Ace: Maximize room revenue with smart rate strategies, and keep communication clear and effective—whether you're chatting with guests or coordinating with your team.
- 2 year college degree with 3 or more years of related experience, or a 4‑year college degree with at least 1 year of related experience.
- 5+ years of progressive experience in a hotel or related field with supervisory experience.
- Proficient in Windows operating systems, spreadsheets, and word processing.
- Effective in handling stressful, high‑pressure situations while maintaining composure and objectivity.
- Valid driver's license from the applicable state.
After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay
! Ask your Recruiter for more details - Medical, Dental, and Vision Coverage
- Short‑Term and Long‑Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Offering free WiFi access and complimentary breakfast, Spring Hill Suites by Marriott Houston Downtown/Convention Center is located 2,300 feet from Toyota Center, home of the Houston Rockets. Every room at Spring Hill Suites by Marriott features a flat‑screen TV, mini‑refrigerator, microwave, a work desk and ironing facilities. Other room amenities include a separate seating area with a sofa bed and an additional TV.
Featuring a hairdryer, the private bathroom comes with a bath or shower. An onsite fitness center is available to guests at this hotel. Spring Hill Suites by Marriott Houston Downtown/Convention Center also offers a 24‑hour front desk and a mini‑market. Daily maid service and a business center are available. The hotel is within 6 minutes' drive of Minute Maid Park and BBVA Compass Stadium.
NRG Football Stadium is 8 mi away. There is a metrorail stop nearby, and George Bush Houston Airport is 16 mi away.
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