Health and Wellness Coach

Overview

The Health and Wellness Coach provides services to Veterans seeking self-directed - lasting changes aligned with their values. They provide support that promotes health and enhances well-being - which may support improved health related outcomes - and quality of life.

Qualifications

Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met.

Basic Requirements

• United States Citizenship:
  Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy
• English Language Proficiency
• Health and Wellness Coach candidates must be proficient in spoken and written English in accordance with 38 U.S.C. 7403 (f)
• Education and/or Experience
• Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor’s or higher degree in behavioral or social science or related disciplines appropriate to the position
• OR Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field
• OR Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field
• Certification
• Candidates must be currently certified by the National Board for Health and Wellness Coaching (NBHWC)
• Exception for Non-Certified Health and Wellness Coaches
• Non-certified applicants who otherwise meet the eligibility requirements for certification may be given a temporary appointment as Health and Wellness Coach under the authority of 38 U.S.C.
• Non-certified individuals may only provide care under the supervision of a certified Health and Wellness Coach at or above the full performance level or other designated occupation with the appropriate training and expertise
• Non-certified individuals may only be appointed at the entry level and may not be promoted until certification is obtained
• Temporary appointments of non-certified Health and Wellness Coaches may not be extended beyond one year or converted to a new temporary appointment
• Grandfathering Provision: may qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria)
• Grade Determinations:
  Health and Wellness Coach - GS-07
• Experience:
  
  None beyond the basic requirements
• Knowledge,
  
  Skills and Abilities
  
  (KSAs):
• Knowledge of health and wellness coaching processes and techniques
• Ability to promote positive lifestyle choices
• Ability to effectively communicate in writing through a variety of modalities
• Ability to effectively communicate verbally/non-verbally
• Health and Wellness Coach - GS-09
• Experience:
  
  One year of creditable experience equivalent to the next lower grade - GS-07
• Experience includes but is not limited to: knowledge of health and wellness coaching processes and techniques
• Facilitating development of personalized health plans (including person-centered customized goals, action steps and interventions developed by the individual) focused on behavioral interventions based on current scientific knowledge and research
• Promoting positive lifestyle choices (habits and behaviors)
• Communicating in writing through a variety of modalities
• Effectively communicating verbally/non-verbally
• Conducting interventions using one-on-one, couple or group modalities in outpatient and inpatient settings using multiple formats (face-to-face, telephone, virtual, etc.)
• Knowledge,
  
  Skills and Abilities
  
  (KSAs)
• Knowledge of current research literature related to health and wellness - including behaviors that promote a healthy lifestyle and well-being
• Skill in using health and wellness coaching techniques to promote positive behavior change using one-on-one, couple or group modalities
• Skill in exercising effective interpersonal communication techniques to develop and maintain strong interpersonal relationships
• Ability to assist the client in developing a…