Lead Health Information Specialist

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5 days ago
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Datavant is a data platform company and the world’s leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions.

Datavant is trusted by the world’s leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you’re stepping onto a high‑performing, values‑driven team. Together, we’re rising to the challenge of tackling some of healthcare’s most complex problems with technology‑forward solutions. Datavantes bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

• Full‑Time:
  Monday‑Friday 8:00‑4:30 pm
• Location:
  
  This role will be performed at one location:
  Houston, TX
• Processing medical records and taking calls from patients, insurance companies, and attorneys to provide medical records status
• Documenting information on multiple platforms using two computer monitors
• Required Customer Service, Data Entry and Release of Information experience
• Full Benefits: PTO, Health, Vision, Dental Insurance and 401k savings plan with matching contributions & tuition reimbursement

• Receive and process requests for patient health information in accordance with company and facility policies and procedures.
• Maintain confidentiality and security with all privileged information.
• Maintain a working knowledge of company and facility software.
• Adhere to the company’s and customer facilities Code of Conduct and policies.
• Inform manager of work, site difficulties, and/or fluctuating volumes.
• Assist with additional work duties or responsibilities as needed.
• Consistently apply medical privacy regulations to guard against unauthorized disclosure.
• Manage patient health records.
• Safeguard patient records and ensure compliance with HIPAA standards.
• Prepare new patient charts, gathering documents and information from paper sources and/or electronic health record.
• Ensure medical records are assembled in standard order and are accurate and complete.
• Create digital images of paperwork to be stored in the electronic medical record.
• Respond to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
• Answer inbound and outbound calls.
• Assist with patient walk‑ins.
• Meet productivity expectations as outlined at a specific site.
• Schedule pick‑ups where required.
• Perform other duties as assigned.

• High School Diploma or GED.
• Must be 18 years or older.
• 1‑year health‑information related experience.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons when required.
• Basic computer proficiency.
• Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
• Professional verbal and written communication skills in English.
• Detail and quality oriented as it relates to accurate and compliant information for medical records.
• Strong data entry skills.
• Must work with minimum supervision, responding to changing priorities and role needs.

• Experience in a healthcare environment.
• Previous production/metric‑based work experience.
• In‑person customer service experience.
• Ability to build relationships with on‑site clients and customers.
• Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.

Datavant is a committed equal‑employment‑opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. We do not discriminate against employees or applicants on the basis of pay or benefits. We provide reasonable accommodations for qualified individuals with disabilities. If you require an accommodation while seeking employment, please request it on our accommodations page (or via the provided link).

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Job posted 1 month ago – Houston, TX – Salary: $1,500.00–$3,800.00 monthly.