Medical and Cosmetic Receptionist

Overview

At Elite Dermatology and Plastic Surgery, we specialize in advanced dermatologic and cosmetic treatments with a focus on exceptional patient care. Our team of dermatologists, plastic surgeons, and medical professionals is dedicated to providing a seamless, compassionate, and confidential experience for every patient.

• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance

We are seeking a friendly, organized, and detail-oriented Medical Receptionist to join our front office team. This position is the first point of contact for our patients and plays a crucial role in creating a welcoming and efficient environment.

• Greet and assist patients in person and over the phone with professionalism and warmth.
• Schedule and manage appointments using the EMR system.
• Verify insurance information and collect co-pays and balances.
• Maintain patient records and ensure confidentiality in accordance with HIPAA guidelines.
• Coordinate communication between patients, providers, and clinical staff.
• Assist with check-in/check-out processes and ensure smooth patient flow.
• Support office operations such as inventory management, faxing, and scanning documents.

• Proficient in EMR systems (e.g., Mod Med, Nextech, or similar).
• Strong computer skills
• Excellent customer service skills with a focus on patient service and satisfaction.
• Bilingual abilities are highly desirable to better serve our diverse patient population.
• Previous clinic or hospital experience
• Strong organizational skills with the ability to manage multiple tasks efficiently in a fast-paced environment.
• Effective phone etiquette and communication skills are essential for interacting with patients and healthcare professionals.