Bilingual Front Desk Clerk

• Paid Time Off & Paid Company Holidays
• Medical, Dental, Vision & Life Insurance
• Flexible Spending Account (FSA)
• 403(b) Retirement Plan with Company Match
• Short-Term & Long-Term Disability
• $0 Copay for Legacy Provider visits
• $0 Copay for prescriptions filled at Legacy Pharmacies
• Travel Insurance & Pet Insurance
• Subsidized Gym Membership
• And much more!

Apply today in less than 3 minutes using your phone, tablet, or computer!

At Legacy Community Health, we are revolutionizing community healthcare, and our Front Desk Clerk plays a vital role in this transformative journey. Nestled in the heart of our Northline clinic (5598-A1 North Fwy, Houston, TX 77076, this position is not just about greeting visitors. It's about setting the stage for exceptional patient experiences, ensuring every interaction supports our mission to foster long-lasting, positive relationships between patients and providers.

As the first point of contact, you hold the key to shaping perceptions, making an indelible impact on the community's health and well-being. We invite you to bring your energy and innovation to our corporate administration team, as we together enhance healthcare access for diverse populations.

• Answer incoming calls with a professional and articulate demeanor, routing them appropriately to enhance communication flow.
• Lead the client intake process, efficiently notifying relevant staff of client arrivals to streamline clinic operations.
• Accurately enter patient information into our databases, ensuring seamless information management and accessibility.
• Collaborate with the volunteer coordinator to manage volunteers, bolstering community engagement and support.
• Follow appointment and cash handling procedures meticulously, maintaining accuracy and transparency in client payment processing.
• Manage the clinic lobby's appearance, ensuring a welcoming and orderly environment for all visitors.
• Assist in processing lab results as directed by the Practice Manager, contributing to timely patient care delivery.
• Engage with the Performance Improvement Program, continually advancing personal and organizational performance.
• Foster a respectful and courteous environment that reflects our professional standards and patient-centric approach.
• Utilize a team-based approach within the primary care medical home model, enhancing care quality and continuity.
• Participate in required safety training and education programs, implementing safety and protective measures diligently.
• Operate equipment safely and maintain the work area according to Legacy standards, contributing to a safe working environment.

• High school graduate or equivalent is required, with a foundational emphasis on educational attainment.
• Pleasant, professional phone voice with the ability to articulate effectively and create positive first impressions.
• Proficient in multi-tasking and prioritization, especially under high call volumes or patient interactions.
• Skilled in data entry with a focus on efficiency and precision to maintain accurate patient records.
• Computer literacy, including experience with multi-line phones or switchboards, or a keen ability to learn.
• Bilingual in English and Spanish, enhancing communication with our diverse patient community.
• Basic math skills and proficiency in filing systems, crucial for organizational tasks.
• Capacity for managing multiple deadlines and decision-making responsibilities, particularly for managerial candidates.

With more than 50 clinics across the Greater Houston and Gulf Coast region, we continue to grow strategically and invest in our communities. By innovating how care is delivered, we've stayed at the forefront of connecting our communities to health—every day, in every way.

At Legacy, we know our success is powered by our people. We're always looking for talented, passionate individuals who…