Patient Assistance Representative | Bilingual - Montrose

Be a part of driving healthy change in our communities About the Position

The Patient Assistance Representative at Legacy Community Health provides support to identified clients with programs that provide financial assistance to the clients for medication and medical coverage. You will ensure that appropriate documentation is received and utilized to support the use of the funds being administered for each program. In this position, timely communication and follow ups are vital to minimize the time to medication and medical coverage.

Legacy Community Health is a premium, Federally Qualified Health Center (FQHC) that provides comprehensive care to community members regardless of their ability to pay. Our goal is to treat the entire patient while improving their overall wellness and quality of life, in addition to providing free pregnancy tests, HIV/AIDS screening. At Legacy, we empower patients to lead better lives by promoting healthy behaviors and offering resources such as literacy classes, family planning services, and nutrition and weight management information.

Our roots began in 1981 as the Montrose Clinic, with specialization in HIV education, testing, and treatment. Since then, the agency has expanded to >50 clinics in Houston, one in Baytown, 3 in Beaumont, and one in Deer Park with extensive services that include:
Adult primary care, HIV/AIDS care, pediatrics, OB/GYN and maternity, dental, vision and behavioral health. We also service students within KIPP and YES Prep schools. Legacy is committed to driving healthy change in our communities.

• High School Diploma
• 1 year of healthcare experience
  or
  3 years of customer service experience, preferably in healthcare
• Knowledge of healthcare terms, HIV disease, and medications to treat HIV and associated illness preferred
• Insurance and/or COBRA knowledge
• Spanish-speaking preferred

• Medical, Dental, and Vision insurance
• Long-Term Disability insurance
• Life insurance and AD&D
• 403(b) retirement plan
• Employee Assistance Plan
• Subsidized gym membership
• 24-hour travel assistance
• Paid Time Off
• PTO Exchange Program
• Company holidays (9 days + 1 floating day)
• Bereavement Leave
• And more