Service Coordinator

Overview

The Harris Center for Mental Health and IDD ("The Harris Center") is looking for a dedicated Service Coordinator who is passionate about empowering individuals with intellectual disabilities. In this role, you will help clients navigate services—from medical and psychiatric assistance to residential and financial support—and shape person-directed planning processes and outcomes according to each individual s unique needs and aspirations. You will serve as a bridge between consumers, legally authorized representatives, program providers, and other key collaborators.

We are seeking someone with a strong blend of education, experience, and compassion, with proficiency in creating and managing care plans. You will also assess present and future medical needs of clients. If you are ready to make a real difference, join our team at The Harris Center.

• Conduct comprehensive assessments, adhering strictly to our department s policy and procedural guidelines.
• Ensure client welfare through regular, at least quarterly, monitoring tailored to each consumer s unique needs.
• Maintain the highest standard of data integrity by updating consumer files as necessary.
• Be responsible for timely documentation, ensuring all records are updated within our established timelines.
• Uphold a safe and healthy environment by complying with all safety and health requirements and staying updated with mandatory training programs.

• Bachelor’s degree (B.A.) from a four-year accredited college or university with a major in a social, behavioral, or human service field, including but not limited to: psychology, social work, medicine, nursing, rehabilitation, counseling, sociology, human development, gerontology, educational psychology, education, and criminal justice.
• OR any Bachelor s degree with one (1) year experience working with persons with intellectual and developmental disabilities

• Minimum of one year experience in the human services field preferred.
• Experience working with persons with intellectual disabilities preferred.
• Must possess effective written, verbal communication, and organizational skills.
• Must be able to work autonomously in a fast-paced environment.
• Effectively communicates and works with consumers, family members, visitors and fellow employees in a manner that demonstrates knowledge of cultural diversities.

• Must maintain a valid Texas Driver s License and be insurable under Agency policy.
• Must have reliable transportation.

The Harris Center offers a competitive salary and a suite of excellent benefits to enrich your professional and personal life. This includes a robust retirement plan with generous company matching, prior service credit to accelerate Paid Time Off accrual, and opportunities to take meaningful breaks.

Additional benefits include cell phone discounts, exclusive entertainment deals through Tickets at Work, and a free Headspace subscription for mental wellness. Our Employee Assistance Program supports your overall well-being. You may also qualify for student loan forgiveness programs as a valued member of The Harris Center.

• Your Workweek:
  Monday through Friday, 8-5pm with flexible scheduling
• Your workplace:
  Field-based role at The Harris Center, with occasional visits to our Southwest location (9401 Southwest Freeway, Houston, TX)
• The environment:
  Significant travel to consumer homes to meet and work with individuals in their own environments
• Your interactions:
  You may encounter challenging situations; these are opportunities to grow, learn, and adapt with professionalism and compassion
• This posting is associated with position #9892

The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As the largest behavioral and developmental disability care center in Texas, The Harris Center provides care to over 90,000 people and has an annual budget of over $300 million. The Harris Center offers a full continuum of services at 80 sites across Harris County, with services provided in more than 40 languages as well as sign language support.

More than 2,500 employees contribute to meeting the behavioral health and IDD needs of Harris County residents. The organization is committed to suicide care and prevention through a trauma-informed approach rooted in safety, trust, choice, collaboration, and empowerment.