Patient Access Specialist - Optometry Clinic
Job in
Houston, Harris County, Texas, 77246, USA
Listing for:
University of Houston System
Full Time
position
Listed on 2026-01-27
Job specializations:
-
Healthcare
Healthcare Administration, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly
USD
60000.00
80000.00
YEAR
Job Description & How to Apply Below
Description
Responsible for front desk operations, which include patient scheduling & registration, insurance/eligibility verifications, reminder calls, check in/out, collection of payments, and coverage of phone/fax lines.
Responsibilities
Serve as first point of contact for patients, visitors, staff, students and faculty.Answer questions and resolve moderate customer service concerns and refer more difficult issues to manager; adhere to department guidelines on referring patients/visitors to the appropriate area.Provide excellent customer and patient services support by scheduling appointments and providing phone coverage.Answer telephone and direct calls to the appropriate staff and relay pertinent information.Communicate with customers in a courteous, professional, cooperative and mature manner.Retrieve and file medical records, enter/update patient information, and ensure patient documents are scanned into the electronic systems.Identify payer source, verify insurance eligibility, financial status and assign correct pay type.Assist patients with check-in process; check out patients using an electronic medical records system including inputting data, posting charges/payments, and searching and retrieving data.Fax, copy and distribute medical record information for doctors and patients.Ensure confidentiality of all medical records and patient information.Work as part of a team with all clinic staff including management, nursing, and medical personnel.Perform other job-related duties as assigned.Qualifications & Requirements
MQ:
Education:
Requires a basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or GED.
Experience:
Requires a minimum of three (3) years of directly job-related experience. Certification/Licensing:
None
Application Materials
- Cover letter describing the manner in which your experience applies to the posting.
- Resume
- Salary History (list Employer name, dates, and last salary)
- Three work references, including current and past supervisors.
NOTE:
We will maintain your confidentiality and notify you in advance of making contact with any of your references. References will be contacted only after the interviewing process has been completed.
All positions at the University of Houston-System are security sensitive and will require a criminal history check.
The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.
#J-18808-Ljbffr
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
