Laboratory Services Manager

Come lead with us at Houston Methodist Clear Lake Hospital.

At Houston Methodist, the Manager Laboratory Services department position is responsible for the delivery of quality laboratory services in an efficient and effective manner meeting the needs of patients and attending clinical staff. It is responsible for functional and operational aspects of a laboratory. This position provides leadership, guidance, and direction to staff and maintains accountability for the laboratory's performance and results.

The Manager Laboratory Services is responsible for quality, functional excellence, and contribution to the accomplishment of strategic and operational objectives. This position also fulfills the duties of Clinical Laboratory Improvement Amendments (CLIA) General Supervisor when required.

Exempt

• Bachelor's degree in a chemical, physical, biological or clinical laboratory science, or medical technology from an accredited institution.

• Five years of laboratory experience, of which one year must have been in a managerial role in healthcare; may consider HM employee with five years of laboratory experience with HM performance that demonstrates leadership responsibility.

• Must have one of the following required certifications:
• Certified as a Medical Technologist, Clinical Laboratory Scientist, Medical Laboratory Scientist, Histotechnologist (HTL), Histotechnician (HT) certification or categorical certification by Board of Certification (ASCP).
• Certified as a Medical Technologist by American Medical Technologists (AMT).
• Certified as a Clinical Laboratory Scientist by National Credentialing Agency for Laboratory Personnel (NCA).
• Clinical microbiology registry from American Society for Microbiology, RM(AAM).
• Certified Histocompatibility Technologist (CHT) by the American Board of Histocompatibility and Immunogenetics (ABHI).
• Equivalent certification to the above based on educational requirements and examination.

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
• Ability to effectively communicate through a variety of channels with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles; engages the recipient(s) and helps them understand and retain the message.
• Demonstrates the ability to interact with others in a way that gives them confidence in one’s intentions and those of the organization.
• Ability to use appropriate interpersonal styles and techniques to gain acceptance of ideas or plans; modifying one’s own behavior to accommodate tasks, situations and individuals involved.
• Demonstrates leadership qualities and critical thinking through self-direction initiative and effective interpersonal skills and oral/written communication skills.
• Ability to identify and understand issues, problems and opportunities, comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences.
• Ability to work effectively in a fast-paced environment.
• Demonstrates flexibility and adaptability in the workplace.
• Knowledge of managerial principles, process and procedures.
• Knowledge of relevant computer systems and data resources.
• Skill in planning, organizing and delegating functional activities.
• Skill in coaching, counseling and developing the functional and supervisory skills of others.
• Ability to participate in strategic planning for the laboratory.
• In-depth knowledge of laboratory techniques, operations and procedures.
• Demonstrates critical thinking skills by devising and applying innovative solutions.
• Ability to work independently…