WIC Site Supervisor

Position Description

If you’re looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.

Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

This is a grant‑funded position.

The Women, Infants, and Children (WIC) Site Supervisor is responsible for the operations of the assigned WIC site and is familiar with resources in the surrounding community. The Site Supervisor is responsible for managing all site operations and meeting performance metrics in accordance with State requirements. The Site Supervisor will also perform personnel and facility management duties, determine WIC applicants' program eligibility, provide nutrition education to individuals and groups, and coordinate with other programs to enhance client services.

• Performs management duties by monitoring clinic staff and handling disciplinary actions, assessing facility requirements and establishing work schedules and tasks.
• Conducts staff orientation, training, meetings, performance appraisals, and reviews.
• Monitors client flow, conducts quality assurance, reviews reports, and ensures successful clinic operations by meeting specific metrics.
• Promotes positive customer service and resolves client complaints promptly.
• Maintains knowledge of Harris County Public Health (HCPH) and Texas WIC Policies and Procedures by providing income and program eligibility determination and formula and breast pump issuance.
• Provides nutrition and breastfeeding counseling and education in individual and group settings.
• Completes blood iron level check and anthropometric measurements and reviews growth charts.
• Conducts community outreach and provides appropriate referrals to clients needing services not provided by WIC.

Harris County is an Equal Opportunity Employer. (Use the "Apply for this Job" box below). Employment Opportunity Plan .aspx

If you need special services or accommodations, please call (713) 274‑5445 or email

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

• Bachelor's degree in nutrition sciences with 24‑Semester Hours of Food & Nutrition.

• At least one (1) year of professional work experience in a direct supervisory capacity.
• At least two (2) years of experience as a Dietitian or Nutritionist.

• Valid Texas Driver's License.

• Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent communication skills (verbal & written).
• Ability to demonstrate good judgment when needed to resolve client concerns.
• Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment.
• Ability to maintain confidentiality when dealing with sensitive information.
• Ability to identify customer needs and expectations and respond in a timely and effective manner.

• Ability to obtain and filter information, identify, and address key issues relevant to the achievement of strategic organizational goals.
• Exceptional project management skills to manage a variety of projects simultaneously.
• Positively influence all levels within the organization to drive change and enable effective coordination.
• Ability to create strong, positive working relationships.
• Previous experience building and managing high performance teams.
• High-leve…