Account Receivable Specialist

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This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. Founded in 1931, we are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond. Our Baxter colleagues share our mission to save and sustain lives, driven by a culture of courage, trust, and collaboration.

Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, holding each other accountable for delivering exceptional results.

As an Accounts Receivable Specialist, you will perform collections activities on outstanding accounts receivable for assigned Commercial and/or Medicaid payers within our Bardy Diagnostic Division.

Position follows a Monday through Friday schedule with standard eight-hour shifts. Hybrid model: three days onsite at Houston location, two days remote.

Bardy Diagnostics, Inc. (“Bardy Dx”) is an innovator in digital health and remote patient monitoring, focusing on the most diagnostically accurate and patient-friendly cardiac and vital signs patch monitors. We are a friendly, collaborative group who push each other to do better every day, providing support to help accomplish your goals.

• Perform collections activities on all outstanding claims for assigned payers.
• Demonstrate a basic understanding of compliance policies for Baxter, including commercial and government payers.
• Understand and consistently contribute to team goals, as well as how they support greater organizational goals.
• Enter and work all denials received from assigned payers within specified timeframe.
• Create, submit, and follow through on appeals for assigned payers.
• Research and reconcile credit balances on accounts.
• Process corrected claims and/or rebills to assigned payers as needed.
• Process adjustments following the established policy and procedures.
• Document and follow up on explanations of benefits (EOBs).
• Identify and articulate trending payer issues and notify appropriate leaders in a timely manner.
• Provide quality customer service, with the ability to speak knowledgeably to payers, patients, and other stakeholders.
• Ability to verify benefits and understand coverage criteria.
• Demonstrate a basic understanding of the business model.
• Understand and follow department policies, procedures, work instructions, job aids, and standard work requirements.
• Maintain regular, positive communication with colleagues, business partners, and stakeholders.

• High school diploma or equivalent required.
• Experience with medical collections and/or billing required.
• Strong written, verbal, and interpersonal communications.
• Strong attention to detail.
• Ability to work independently, multi-task, and organize/prioritize workload.
• Strong critical thinking and problem‑solving skills.
• Ability to develop and maintain positive working relationships.
• Proficiency with Microsoft Office Software required.
• Billing database software experience preferred.

We offer comprehensive compensation and benefits packages for eligible roles. Medical and dental coverage starts on day one, along with basic life, accident, short‑term and long‑term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP) and the 401(k) Retirement Savings Plan (RSP) with company matching. We also provide Flexible Spending Accounts, educational assistance programs, and paid time off ranging from 20 to 35 days based on length of service.

Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (E), and childcare benefits.

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic. Know Your…