Clinic Receptionist – Patient Coordination & Appointment Booking – Medical Office

Job Summary

Progressive Technology is seeking a friendly, professional, and highly organized Clinic Receptionist to serve as the first point of contact for patients and visitors. This role involves efficiently managing front-desk operations, scheduling patient appointments, and ensuring seamless coordination within the clinic environment. As the face of our medical office, you will play a key role in delivering an outstanding patient experience while supporting the smooth operation of the healthcare team.

• Greet and welcome patients and visitors with warmth and professionalism
• Schedule, confirm, and manage patient appointments via phone, email, and booking software
• Maintain and update patient records in the clinics management system
• Answer incoming calls and respond to inquiries regarding clinic services and appointment availability
• Handle patient check-in and check-out processes, including insurance verification and billing support
• Coordinate with doctors, nurses, and support staff to ensure smooth patient flow
• Maintain cleanliness and organization of the reception area
• Process forms, documentation, and other administrative tasks as needed
• Manage appointment reminders and follow-up communication with patients

• High school diploma or equivalent (essential); associate degree or certification in medical administration (preferred)
• Proficiency in MS Office and clinic management software (e.g., Practice Fusion, eClinical
  
  Works, or similar)
• Excellent verbal and written communication skills
• Strong interpersonal and customer service abilities
• Ability to multi-task and prioritize under pressure in a fast-paced environment
• Attention to detail and strong organizational skills
• Confidentiality and sensitivity when handling patient information

• 1–2 years of experience in a receptionist, administrative, or front-desk role (preferably in a healthcare or medical setting)
• Freshers with excellent communication and a professional demeanor are encouraged to apply

• Full-time: 9:00 AM – 6:00 PM, Monday to Friday
• Part-time and flexible shift options available, including morning and afternoon shifts
• Occasional weekend rotation may be required depending on clinic hours

• Knowledge of medical terminology and procedures is a plus
• Familiarity with HIPAA guidelines and patient data privacy laws
• Ability to work collaboratively with clinical and non-clinical staff
• Quick learner with adaptability to new systems and procedures
• Calm, empathetic approach to handling patient concerns and inquiries

• Competitive salary based on experience
• Health insurance and wellness benefits
• Paid time off and public holiday pay
• Training and development opportunities
• Supportive and inclusive work environment
• Opportunities for career growth in healthcare administration

At Progressive Technology, we are redefining administrative support in the medical sector. By joining our team, you will be part of a forward-thinking company that values innovation, efficiency, and compassionate service. Whether you are just starting your career or seeking to grow in a supportive healthcare setting, this is your chance to make a meaningful impact in the lives of patients and practitioners alike.

Interested candidates should submit their updated resume and a brief cover letter explaining their interest in the role to us
. Please include Clinic Receptionist Application in the subject line. Shortlisted applicants will be contacted for a virtual interview.

Join us and be the welcoming face of better patient care!