Financial Aid Counselor II

Department:
Financial Aid Salary: $43,001 - $47,428

Description:

Job Summary

The Financial Aid Counselor II assists prospective and current students with all matters related to acquiring and maintaining financial aid.

Duties

* Completes the verification process for students; verifies that the information provided on FAFSA correctly reflects the information on the IRS Tax Transcript

* Reviews each ISIR file to determine if it needs to be loaded into People Soft for review

* Reviews student Satisfactory Academic Plan appeals

* Determines if progress has been made

* Suspends students and removes aid if no progress is made

* Liaises with students as necessary via email, phone, or in-person to keep them up-to-date with their status

* Runs reports and queries

Marginal Duties

* Performs all other duties as assigned

Supervisory Responsibilities

Direct Reports:

* None

Delegation of Work:

* N/A

Supervision Given:

* N/A

Qualifications

Required

Education:

* Bachelor's degree

Required Experience:

* Minimum of three (3) years of related job experience

License/Certification:

* None required

Preferred Qualifications

* None

Knowledge,

Skills and Abilities

Knowledge:

* Understanding of federal and state regulations that govern financial aid eligibility in higher education, and the related trends, issues, and accepted practices

* Knowledge of relevant Department of Education websites, including COD, NSLDS. and FAA Access

Skills:

* Good technical skills, including proficiency in MS Office and People Soft; strong analytical and problem

* solving skills

* Excellent interpersonal and communication skills

Abilities:

* Ability to use independent judgment

* Ability to multitask

* Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community

Work Location and Physical Demands

Primary

Work Location:

* Works in an office environment

Physical Demands:

* Work is performed in a typical interior work environment which does not subject the employee to any unpleasant elements

* Individual has discretion in relation to walking, standing etc., and has minimal exposure to physical risks

* Must have precise hand-eye coordination and the ability to identify and distinguish colors

* Must have the ability to move items of up to 15lbs

All positions at the University of Houston-System are security sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.