Teller, Finance & Banking

Comprehensive Benefits Package

• Career Growth – promotional opportunities
• Incentive program based on performance
• Paid Time Off (PTO)
• Paid holidays for full‑time/part‑time employees
• Employee health, dental, vision coverage
• 401(k) match and life insurance
• Employee Assistance Program
• Tuition assistance program (full‑time)
• Financial coaching and benefit guidance
• Floating cultural holiday
• Family‑focused benefits (paid parental leave, adoption assistance, infertility services)
• Retirement plan

Position Overview

The Teller is responsible for contributing to the overall success of a Retail Banking Center(s) by committing to banker‑readiness, processing all transactions accurately and efficiently, maintaining disciplined operational objectives, and providing the prescribed customer experience levels. The role may involve occasional evenings and Saturdays and may require temporary work at other assigned banking center locations based on staffing needs.

Position Responsibilities Customer Experience

Introduce and refer customers to the platform through routine interactions; provide remarkable customer service via all channels, resolve basic complaints, and maintain customer confidence and confidentiality. Complete Comerica’s Teller Training Program and adhere to company policies, procedures, regulations, and security protocols. Reconcile all transactions during and at the end of each shift using the provided electronic system.

Marketing Activities

Complete assigned daily planning activities; act as a digital ambassador to encourage customers to transition to digital solutions; engage customers by introducing Comerica’s products/services and digital offerings, address questions, and follow up in a timely manner.

Operational Risk

Ensure compliance with all applicable federal, state, and local laws, regulations, and Comerica’s policies and procedures. Complete necessary compliance training and adhere to Banking Center Risk Assessment and Compliance Standards to control and mitigate losses.

Partnership

Consistently impact efforts that improve Banking Center collaboration. Identify opportunities to add value to customers by introducing them to partners.

Position Qualifications

• 6 months of retail or financial sales experience OR 2 years of U.S. Military service OR 1 year of college education
• 1 year of customer‑service experience
• 1 year of personal‑computer, systems data‑entry, or internet‑search experience

Preferred Qualifications

Cash‑handling experience in a retail or financial services environment; proficiency with utilizing and navigating a computer system.

Work Best Category

Category A – 100% in the office.

Hours

8:30 a.m. – 5:30 p.m., Monday – Friday; 8:45 a.m. – 12:30 p.m. every other Saturday.

Salary

To be determined based on individual experience.

About Comerica

We invest in our employees’ future with a comprehensive Total Rewards package that includes cash compensation, development, and flexible benefits designed to meet individual needs today and in the future. Your salary will be commensurate with your experience, and our programs are reviewed regularly to remain competitive. We offer health, dental, vision, 401(k), pension, life insurance, AD&D, and supplemental health programs.

Time‑off programs include vacation, sick time, disability, and parental leave, with eligibility varying by employment status and tenure.

Background Check & NMLS Certification

Upon offer, Comerica conducts a comprehensive background and fingerprint check. Fingerprints are used to check FBI criminal‑history records and may be notified through the FBI’s Record of Arrest and Prosecution Background (RAP Back) service. NMLS certification, background, credit, and fingerprint checks are required in accordance with the SAFE Act where applicable.

Company Information

Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, operating across the Commercial Bank, Retail Bank, and Wealth Management segments. In addition to Texas, our bank locations extend to Arizona, California, Florida, Michigan, Canada, and Mexico.

Comerica is proud to be an Equal Opportunity Employer – disability/veteran.

Seniority Level

• Entry level

Employment Type

• Full-time

Job Function

• Finance and Sales

Industries

• Banking

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