Account Manager

Mac Gregor is a global company that operates in 30 countries with 2000 employees. We provide sustainable cargo and load handling with a strong portfolio of products, services, and solutions to the maritime and offshore industries. Our solutions are found in over half of the world's merchant fleet.

We believe Mac Gregor is a great place to work and we are looking for innovators with an international mindset to join our team and help us create lifetime value for our customers.


Mac Gregor - Let's shape the future together


The purpose of the role is to promote and sell electro-hydraulic ship-mounted cargo handling equipment, bow loading systems and deck machinery products and systems to customers in the offshore segment of the Americas.

The role is US based and permits telecommuting from home in Houston, Texas, MSA up to 2 days per week. This role requires 20% domestic and 20% international travel required to customers in the U.S. and Brazil.


Main tasks and responsibilities


As Account Manager you will be responsible for the following duties:

• Promote and sell electro-hydraulic ship-mounted cargo handling equipment, bow loading systems and deck machinery products and systems to customers in the offshore segment of the Americas.
• Identify the customers' specific technical and functional needs and promote the sale and use of Mac Gregor products, parts, services and specialized project solutions.
• Apply knowledge of mechanical, electrical and electronic components and systems that comprise advanced bow loading systems, electro-hydraulic ship-mounted cargo handling equipment, and related deck machinery and systems to provide technical presentations for Mac Gregor products to customers with offshore operations in the U.S. and Brazil.
• Develop sales budgets and plans for the Americas market segment.
• Negotiate sales with existing and new customers for ship-mounted cargo handling equipment and services.
• Assist with the preparation of sales and service sales forecasts and budgets.
• Monitor sales revenues against forecasts to identify problem areas and adapt procedures or priorities to improve overall sales performance.
• Contribute to the development of sales, customer retention, pricing, and distribution strategies for the offshore segment of the Americas through the provision of market intelligence and customer information.
• Support sales and service account representatives on the operational aspects of electro-hydraulic ship-mounted cargo handling equipment, bow loading systems and related products and services and internal procedures.
• Pursue sales leads and visit existing and new customers to meet or exceed sales target levels and budgets.
• Refer customer feedback and information on competitor activity to appropriate contacts within the organization so that procedures can be adapted for changing market conditions and customer demands.
• Actively investigate and report on customers product installed base (IB) equipment and file related visit reports.
• Update relevant market and customer information and stay informed regarding
• order/delivery follow-up of contracts.
• Apprise management of higher-level support requirements, such as when customer relationships are in jeopardy.
• Actively pursue collection of account receivables with support of local controller.
• Develop and implements sales tactics and action plans with manager's approval and work with the sales support teams.

What you'll need to succeed

• Bachelor's degree in in Computer, Marine, or Mechatronics Engineering.
• Three (3) years of experience as Service Engineer in the marine, merchant and offshore market.
• The three (3) years of experience must have included performing on-board commissioning, installation, inspection, troubleshooting, repair, upgrade, and maintenance of bow loading systems, advanced electro-hydraulic ship-mounted cargo handling equipment, and deck machinery products and systems in an offshore vessel setting, as well as carrying out inspections, troubleshooting, repair and optimization of electro-hydraulic, automation, control, mechanical, and safety components and systems. 20% domestic and 20% international travel required to customers in the U.S. and Brazil.
• May…