Esri ArcGIS Admin​/Architect

At Jacobs, we’re challenging today to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission‑critical outcomes, operational advancement, scientific discovery and cutting‑edge manufacturing, turning abstract ideas into realities that transform the world for good.

You’re following your purpose‑and there’s still more to come. Keep developing your skills and explore all that you can do across our global company. We’re looking for an experienced and collaborative Esri Admin/Architect who will be a member of our Corporate Functions IT team leading Esri ArcGIS activity.

As an Esri Admin/Architect, you will:

• Lead coordination, serving as the liaison between Jacobs’ consulting business for Geospatial across all lines of business and Corporate IT globally.
• Manage ESRI ArcGIS enterprise and server administration, including software installation, maintenance, and updates on enterprise servers.
• Design and build future GIS systems to meet increasing needs and support our growing geospatial community of users.
• Create and maintain documentation related to best practices and standard operating procedures (SOP).
• Windows Server and IIS Administration.
• Utilize Service Now ticketing system for user support and change‑related activities.
• Significant experience with relational database management systems (RDMS) such as MS SQL Server and Oracle. Design and customize database schemas and write custom SQL for data querying.
• Work with cloud technologies and hosting methodologies (Azure, AWS, GCP).
• Author Knowledge Base articles to enable end‑user self‑service.
• Measure and refine support delivery for Global Enterprise GIS systems.
• Collaborate in a dynamic team environment with IT professionals, scientists, planners, engineers, and Geospatial Teams.
• Communicate effectively with clients, subcontractors, regulatory agencies, and internal team members.
• Define business requirements and configure ESRI technology to meet them.
• Experience with ITIL service management concepts and methodologies; certification is a plus.
• Excellent interpersonal and telephone skills, organizational, planning skills and willing to talk in front of users.
• Proficient in problem resolution, promptly addressing incidents and issues.
• Analyze complex technical problems and troubleshooting systems related to ESRI technology such as application servers, databases, web servers, and networks.
• Ability to communicate to a global audience.

At Jacobs, we challenge what is currently accepted, so we can shape innovative and lasting solutions for tomorrow. If you’re interested in a rewarding career working with the industry’s best and most innovative professionals, then Jacobs is where you belong.

• Bachelor’s degree in Engineering, Information Technology or related field.
• At least 6 years of relevant GIS work experience.
• Excellent communication and presentation skills.

• Experience working with service desk systems in an IT environment.
• Experience working with an engineering company.
• Experience working with and supporting FME Desktop (Form) and FME Server (Flow).

Our health and welfare benefits are designed to invest in you, and in the things you care about: your health, your well‑being, your security, and your future. Employees have access to medical, dental, vision, and basic life insurance; a 401(k) plan; and the ability to purchase company stock at a discount. Eligible employees may also enroll in a deferred compensation plan or the Executive Deferral Plan.

Jacobs has an unlimited U.S. personalized paid time off (PPTO) policy for full‑time salaried/exempt employees, seven paid holidays, one floating holiday, and caregiver leave. Certain roles may be eligible for additional rewards, including merit increases, performance discretionary bonus, and stock.

The base salary range for this position is $ to $. Within that range, individual pay is determined by work location and additional factors, including job‑related skills, experience, and relevant education or training.

All qualified applicants will…