Control Room Operator

Ethos Energy’s Performance Center is a 24‑hour operation that provides remote monitoring and operational support to power generation, renewable energy, and battery storage facilities. Using advanced pattern‑recognition (APR) and thermal‑modeling software, the team works to improve customer outcomes. This role exams critical plant systems and components, interfaces with plant personnel and internal subject‑matter experts, and develops actions to diagnose and resolve plant‑and‑equipment problems.

Location:

Houston, TX – Salary $80,000 – $99,000 (posted 2 weeks ago)

• Remote Monitoring
• Establish protocols for communication between plant staff and center staff.
• Willingness to work rotating shift which includes nights, weekends and holiday coverage.
• Develop, maintain, and use advanced pattern‑recognition (APR) software models and plant operational data to detect changes in the operating behavior of plant equipment and systems.
• Perform daily monitoring of site critical components that have installed models actively collecting data using advanced analytics software. Respond, evaluate, and prioritize alarms for potential equipment related issues and interact with station personnel and provide recommendations to optimize plant equipment and systems.
• Support and interface with Subject Matter Experts (SMEs) to assess equipment anomalies.
• Communicate equipment anomalies to plant operations and engineering personnel and plant technical analysts.
• Identify and classify associated risks to the plant, provide recommendations to mitigate risks, and follow up to ensure resolutions are tracked through to completion.
• Monitor equipment performance and predict component health, alerting corporate SMEs and station personnel of anomalies within those trends which could adversely affect the reliability, availability, maintainability and performance of equipment.
• Support the implementation of thermal performance software models for the generation fleet.
• Work with power plant staff to troubleshoot and resolve operational problems identified by the thermal performance software models.
• Master all aspects of the monitoring and diagnostic center software tools including, but not limited to, APR and thermal performance monitoring.
• Update, retrain, and evaluate the adequacy of existing APR and thermal performance software models.
• Capture and quantify customer benefits to express to ensure delivered value.
• Safety:
  Maintain safety awareness and comply with all safety policies, practices, and procedures to assure a safe working environment.
• Remote Operations:
  Operate commercial power generation, renewable energy and battery storage facilities remotely.
• Regularly makes decisions on non‑routine or escalated technical issues.
• Ability to use multiple data sources such as SCADA, plant controls, and data historians to troubleshoot problems with sites and site equipment.
• Independently prioritizes and executes responsibilities effectively for a single trade, group of related tasks or functional area.
• Checks own work and possibly the work of others; work results are of the highest quality standards and advanced technical competency. Resolving the most complex technical issues, conferring with leadership occasionally; may serve as resource to others in resolution of complex issues.
• Works under limited supervision. Results oriented self‑starter that can work independently.
• Prioritizes schedule and may guide others in the completion of tasks within clearly defined schedules as set by management.
• Regularly provides on the job skills training to others in complex technical areas.
• Deep understanding of electrical theory, experience in organizing and managing multiple projects.
• Proven ability to plan and discern problems that need immediate attention versus those that allow more time to resolve.
• Proved ability to adapt to changing priorities.
• Awareness of and compliance with NERC/CIP requirements applicable to facility and remote operations.
• Must be able to make timely decisions, apply seasoned judgment, and display personal responsibility.
• Display unquestionable trust, superior performance, and total commitment.
• Be a team player – able to quickly build…