Technical Sales & Application Engineer

Key responsibilities

• Be the technical interface of the Customer’s requirements to the Technical and Production Teams within DMI and DEEP Manufacturing.
• Own the customer CAD requirements.
• Support the annual Sales Target for DEEP Manufacturing.
• Ensure seamless handover of orders to the technical team.
• Obtain feedback from clients for use in product development.
• Support the planning and preparation of client presentations.
• Serve as the customer's point of contact for all technical aspects of their order.
• Take ownership of customer specifications and requirements, ensuring accuracy and alignment with project deliverables.
• Support the drive to closure of the order by addressing all technical ‘asks’ from the client.
• Promote client awareness of DEEP Manufacturing’s DED-Arc capabilities and services, positioning us as a trusted partner.
• Ensure a smooth and efficient handover of confirmed orders to the technical team, enabling timely and accurate project execution.
• Gather and analyse client feedback to identify opportunities for product and service improvement.
• Identify and understand clients' future material requirements and emerging needs, providing strategic insights to the Technical and Sales Teams to shape our offerings.
• Act as a liaison between the client and internal teams, ensuring clear and consistent communication throughout the project lifecycle.

• Knowledge and experience in the Additive Manufacturing sector.
• Knowledge and understanding of DfM.
• Knowledge of CAD software packages – such as Fusion 360.
• Knowledge and ideal previous experience in the Oil & Gas sector.
• Ability to read technical drawings and interpret manufacturing requirements.
• Professional and capable customer interaction/engagement.
• Desirable to have knowledge of classification standards bodies (DNV, API, LR, ABS, ASME) and industry regulations.
• Desirable to have knowledge of solution selling methodologies, i.e.:
  Miller Heiman or Richardson.
• IT literate and competent with using Microsoft Office packages and CRM systems (Salesforce).
• Experience at trade shows and public presentations.
• Strong interpersonal skills.
• Resilient with the ability to translate complexity.
• Knowledge of manufacturing processes, ideally with experience of Additive Manufacturing.
• Confident and approachable.
• Diligent and organised approach to work.
• Strong multitasking skills.
• Must desire responsibility and accountability.
• Self‑motivated.
• Thrives in a fast‑paced environment.
• Have a high attention to detail.
• Must be willing to travel throughout the world to visit customers.
• Must be flexible to the requirements of their job.

• Pay – Competitive
• Bonus – Performance related bonus scheme
• Pension – 9% employer contribution with an optional employee contribution
• Working Hours – Initially 40 hours per week during training; the role will move onto a 24/7 shift pattern once training is completed.
• Benefits – Medical Insurance, 401k

DEEP is an international design and engineering company on a mission to make humans aquatic. We're doing this by advancing ocean exploration through the development of new technologies that will enable humans to live and work in underwater environments for longer periods of time.

95% of the ocean is unexplored. Countless discoveries are waiting to be made, and knowledge gained, that will benefit our planet and all of humanity. The challenge is access, and that's where DEEP comes in. We're building subsea human habitats to enable research at depth and increase our understanding of the ocean, so we can help protect it.

DEEP Manufacturing Inc based in Harris County offers advanced manufacturing capabilities and expertise in large‑format metal additive manufacturing, rapid prototyping and material testing. Our advanced manufacturing facilities include a state‑of‑the‑art robotics suite, offering 3D printing services and Wire Arc Additive Manufacturing (WAAM) capabilities which means we can deliver manufacturing projects in less time and at lower costs compared to traditional manufacturing processes.

We're a team of highly experienced engineering, operations and safety experts, with a funding model that…