Field Services Engineer

Our client is seeking a Field Service Engineer to join their growing team in Dublin
. This is an excellent opportunity for a motivated engineer who enjoys working in the field, delivering high‑quality service, and building strong customer relationships.

• Carry out service and maintenance visits in line with company and service procedures, ensuring optimal use of time and cost efficiency.
• Maintain a strong working knowledge of company products and comply fully with company and local Health & Safety requirements while working on customer premises.
• Accurately complete and submit all service documentation within agreed timescales.
• On arrival at customer sites, clearly communicate the purpose of the visit and obtain permission before commencing work.
• Upon completion of work:
  • Ensure the work area is clean and tidy
  • Dispose of parts and chemicals in accordance with site and regulatory requirements
  • Complete all documentation accurately, obtain required authorisations, and leave copies with the customer
  • Provide feedback and recommendations to support future customer visits and contribute ideas for continuous improvement of products and services.
• Maintain exemplary standards of personal appearance, hygiene, and professionalism in line with the company’s ethos.
• Ensure all tools, spares, and equipment are maintained in safe working condition and report any losses, damage, or safety concerns immediately to management.
• Liaise with the service coordinator and customer contacts to confirm appointment times and duration of works.
• Escalate any concerns regarding malpractice, non‑compliance, or dishonesty in line with company policies.
• Participate in an on-call rota as required.

• Strong written and verbal communication skills
• Ability to work independently and professionally on customer sites
• City & Guilds / NTEC / ONC or similar qualification in Mechanical or Electrical Engineering
• Mechanical and/or electrical engineering experience
• Experience in the Medical Device industry
• Familiarity with ISO 9001, ISO 14001, and OHSAS 18001 standards

Mid‑Senior level

Full‑time

Hospitals, Appliances, Electrical, and Electronics Manufacturing, and Engineering Services

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