Quality Engineer

19210 E Hardy Rd
Houston, TX 77073, USA

This is a full-time, onsite position based at our VAM USA facility in Houston, TX.

• Receive and act on quality feedback from the Quality Technical Services team (Ind Ex) regarding field issues, developing internal plant-level action plans.
• Lead and manage a high-quality, detailed and comprehensive 8D problem-solving process to address root causes of quality issues and ensure long-term prevention of recurrence.
• Serve as the plant owner of the 8D process, ensuring consistency, depth, and effectiveness in execution.
• Collaborate with Quality Systems personnel to enhance in-plant processes and routines that support disciplined change management aligned with 8D corrective actions.
• Partner with shop floor teams, Process Engineering, and VPAs to lead or support projects aimed at reducing quality defects and improving administrative processes that impact customer experience.
• Manage and analyze NQC and Claims metrics, identifying trends in lagging indicators and developing strategic roadmaps for quality improvement.
• Conduct in-depth statistical analysis of leading indicators to uncover root causes and support the development of effective countermeasures.
• Support internal process audits in coordination with Quality Systems to ensure compliance and continuous improvement.
• Coach plant teams to foster a quality mindset, strengthen the quality culture, and reinforce the Voice of the Customer at all operational levels.
• Any other duties as assigned.

• Required:
  
  Bachelor’s degree in Mechanical or Industrial Engineering or a quality-related discipline.
• Preferred
  
  Certifications:
  • Certified Quality Engineer (CQE) or equivalent.
  • Certified ISO / API Q1 auditor or lead auditor.

• Minimum of 5+ years in a manufacturing quality role.
• Experience with quality tools and methodologies:
  Proficient in SPC, FMEA, 8D, and Six Sigma practices.
• Regulatory and standards compliance:
  Hands-on experience with ISO 9001, ISO 17025, API Q1, or similar quality management systems.
• Cross-functional collaboration:
  
  Proven ability to work with engineering, production, and quality systems teams to drive quality improvements.

• Located in Houston, TX, on-site work
• Occasional travel (~10%) for:
  • Customer visits and complaint resolution.
  • Manufacturing site support.
  • Cross-functional projects.
  • Process benchmarking.

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
• Strong computer skills, including O365 Suite applications and the ability to learn new applications as needed or required. Proficiency in using quality management software and tools.
• Strong written and verbal communication and interpersonal skills.
• Ability to work in and lead diverse groups to achieve common goals.
• Highly organized and able to successfully manage multiple projects.
• Capable of working independently in a self-directed environment.
• Strong analytical ability and excellent attention to details. Knowledge of problem-solving methodologies.
• Strong understanding of quality management systems, standards, and regulations such as ISO and/or API Standards.

• Must demonstrate ability to lead cross-functional teams effectively.
• Must be able to accomplish goals through indirect and influential leadership in the plants and with above plant personnel.

• Preferred:
  Spanish.
• Safety awareness
• Teamwork
• Reliability / Dependability
• Initiative
• Pride in performance
• Communication Positive response to change
• High attention to detail

• Sedentary Work: involves sitting most of the time but may also include some standing or walking. These positions require lifting no more than 10 pounds at a time and occasionally carrying light objects.
• Walking:
  Constant
  • Although a sedentary job is defined as one which involves sitting, a certain amount of walking and standing is often necessary in carrying out job duties.
  • Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Fine manipulation:
  Const…