Power Systems Technical Communicator

Mustang Cat - Houston, 12800 Northwest Freeway, Houston, Texas, United States of America

Posted Tuesday, December 23, 2025 at 6:00 AM

Building Texas…
Powering the World
.
Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar® dealer for Southeast Texas . Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025!

Are you a problem-solver with a passion for Caterpillar equipment
? As a Engine Technical Communicator at Mustang Cat, you'll provide expert technical support, troubleshoot complex issues, and enhance the skills of dealer technicians within our Power Systems Division.

✔
Great Work-Life Balance
✔ On-Site Health Clinic
✔ Tuition Reimbursement & Growth Opportunities
✔ Full Benefits Package (Medical, Dental, Vision, 401(k) Match)
✔ Paid Time Off & Holidays

• Assist service teams across locations in diagnosing and resolving complex equipment issues
• Provide expert guidance to Mustang Power Systems shop & field service teams (Large Bore
  290, Marine, EPG, Tomball, Waller)
• Collaborate with Caterpillar engineers via DSN to resolve critical issues
• Conduct applied failure analysis and manage technical service requests
• Work with district CAT Representatives to resolve warranty concerns
• Develop cost-effective solutions for equipment performance issues
• Mentor dealer technicians to enhance technical proficiency
• Assist sales & parts teams with technical product knowledge
• Work closely with Caterpillar to improve equipment performance and service processes

• Degree in Diesel Technology or related field (or equivalent experience)
• Strong hands-on experience with Caterpillar engines & power systems

✅
Technical

Skills:

• Expertise in internal combustion engines (spark vs. compression ignition)
• Ability to read schematics, engineering drawings & machining specs
• Proficiency in precision measuring tools & dyno testing procedures
• Familiarity with CAT diagnostic & service systems
• Excellent communication & problem-solving abilities
• Detail-oriented & adaptable in high-pressure situations
• Team player with a passion for continuous learning

If you're ready to apply your technical expertise to support a leading CAT dealership>, we'd love to hear from you.

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Mustang Cat is an Equal Opportunity Employer.