Technical Account Manager

Houston
4940 Timber Creek
Houston, TX 77017, USA

We are seeking individuals with boundless energy, unwavering persistence, and an appetite for learning. We value individuals who approach challenges with enthusiasm and creativity. If you're ready to embark on a journey of continuous growth and contribute to meaningful solutions, we want you on our team. This role offers high visibility and a clear opportunity for advancement into a divisional sales leadership position as part of our long‑term growth strategy.

As a Technical Account Manager with AWC, you will own the technical and commercial success of a portfolio of strategic Oil & Gas accounts (Upstream/Midstream/Downstream/OEM/EPC). You will serve as the primary technical advisor and escalation point, drive account growth through consultative solutioning, and translate complex process/automation needs into reliable and safe outcomes. You will interact with our sales team, engineering team, technology partners, and our customers to understand their applications and discuss how technology can be implemented for measurable improvement.

You will strive to leverage agile design and development methods to create greater value faster, and to help our project teams execute to deliver as promised, on time and within budget. This role is ideal for a candidate seeking to build a long‑term career in industrial automation sales. The successful candidate must be innovative, passionate, and resourceful while demonstrating technical skills.

How You’ll make an impact:

• Serve as the primary point of contact for assigned O&G (Upstream/Midstream/Downstream/OEM’s) accounts, building executive‑level and site‑level relationships, while aligning technical requirements and business objectives
• Own Technical and Commercial account outcomes, including retention, expansion, and customer satisfaction, acting as the senior escalation resource for complex issues
• Collaborate with internal teams to ensure timely delivery of products, services, and engineered solutions that meet or exceed client expectations in safety‑critical environments
• Identify opportunities for upselling and cross‑selling additional products and services to new and existing customers, contributing to revenue growth and market expansion
• Build profitable sales in an assigned territory through strategic growth with current accounts and disciplined prospecting/new business development within the O&G and petrochemical ecosystem
• Conduct regular customer site meetings, solution workshops, and technical training sessions for I&E, operations, maintenance and engineering teams to enhance engagement and promote product adoption
• Apply solutions to common O&G use cases such as: compressor/pump control, tank farm automation, loading racks/terminals, flare/utility systems, pipeline monitoring, packaged skid automation, refinery modernization, and turnaround upgrades
• Stay updated on process‑industry trends, market developments, and emerging technologies to anticipate customer needs and provide strategic recommendations
• Manage the sales process from technical discovery to order placement, delivery, and installation support; coordinate with engineering, procurement, and logistics to ensure flawless execution
• Teach concepts from the basics of electricity and motor control to complex SCADA database management and networking
• Provide technical support for the following products/technologies: PLC, I/O, HMI, SCADA, Drives, Synchronized Motion Control, Networking, WiFi, Radios, Motor Controls, Control Panel Design, Instrumentation, Valves, and Power Distribution

Skills you will need:

• 5+ years of experience in technical sales, account management, or consultative solution roles within industrial controls/automation in the O&G, Petrochemical, refining, LNG, or related process industries
• Strong technical background with process automation technologies and methodologies and the ability to map solutions to operational outcomes
• Proven track record of successfully managing key client accounts and driving business growth through effective relationship management and solution selling
• Excellent communication, presentation, and negotiation skills, with the…