Product Support Specialist
Listed on 2026-01-12
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Engineering
Mechanical Engineer, Operations Manager, Electrical Engineering, Field/Service Technician
Business Unit: United States of America
Location: Houston, TX, 77095, US
Travel: Up to 25%
Req : 3300
SummaryProvide technical support for troubleshooting efforts to both internal and external customers.
Principle Responsibilities and Duties- Respond to requests for technical support from EFX service, engineering, and manufacturing as well as requests from customers.
- Provide direct assistance in the field as required.
- Participate in product improvement efforts in conjunction with the Houston manufacturing facility.
- 20 years' experience with the following.
- Thorough working knowledge of industrial reciprocating compressors (Ariel, Dresser Rand, etc.) including all aspects of commissioning and troubleshooting.
- Thorough working knowledge of industrial natural gas engines (Caterpillar, Waukesha, etc.) including all aspects of commissioning and troubleshooting.
- Thorough working knowledge of large-scale natural gas compression facilities.
- Working knowledge of PLC based control systems.
- Willing to travel both domestically and abroad when required.
Fast-paced general office environment. Many tasks have high degrees of time sensitivity. Domestic and international travel is possible on occasion.
About UsTransforming Energy for a Sustainable Future. Enerflex is a premier integrated global provider of energy infrastructure solutions covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition, and water solutions. We employ more than 5,000 employees across over 25 countries worldwide.
What Enerflex Offers You- Generous healthcare, dental and vision plans
- 401(k) employer matching
- Generous paid time off program
- Employee equity plan
- Tuition reimbursement
- Fun office environment
Enerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions, and privileges of employment.
Disclaimer: The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.
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